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3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Doreen, the lady that checked me in was awesome and professional. I will like to say kudos to her. She deserves an award. Looking at the short time they had to prepare for me a room and how quickly they did that is really fantastic. Overall I think this hotel is improving.
Business response:
Dear Akwasi, Thank you for choosing Extended Stay America for your recent stay in our city. It was a pleasure reading your comments acknowledging Doreen and their excellent service during your stay. We are devoted to making every guest's stay exceptional, and we will enjoy passing along your kind words to them. Thank you again, and please come back soon.Sincerely,Hotel Management
Ups and Downs This hotel is definitely adaquate. Not fancy but the room was spacious and clean. On the downside, we were two 70 year old women and we had to carry our suitcases up two flights of stairs. Also, the recycling (or trash) was stored under the stairs which made it seem dirty outside. On the upside, the location is wonderful. Actually within (hilly) walking distance of a great shopping center with lots of eating places and a grocery store.I would stay there again just because of the location.
Easy stay The room was clean and it was a pleasant stay. Nothing to right home about but I would stay there again
Business response:
Dear Stephanie, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel at home and be as comfortable as possible. We look forward to welcoming you back soon.Sincerely,Hotel Management
Convenient location. cooking wares. quiet. The door is difficult to open due to the cold weather.
Business response:
Dear Jong-Ru, thank you for being our guest and liking our location. We are glad that you had a pleasant time with us. However, we are sorry for the inconvenience caused due to the doors. Your comments are shared with the maintenance team to review and work to improve. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely,Hotel Management
Worn and torn furniture. Busted flush arm on toilet, rusted through. Very run down property.
Business response:
Dear Jon, thank you for staying at our hotel and sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our apologies for not delivering the exceptional stay you deserved. We take our guest’s feedback seriously, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,358 reviews.
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.