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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was given an accessible room, which I didn't need, and the tiles in the bathroom were cracked, with stains on the grout which made the room seem unclean. My view was of the garbage under the stairs, so I didn't want to open my curtains. The staff was mostly friendly and helpful. While there was a kitchen, there were no utensils, cookware, cups or plates without request, which I appreciate to save on cleaning, however it was an inconvenience.
Business response:
Dear JOY, Thank you for choosing us. We are glad that you had a satisfactory stay. However, we are sorry for the issues you encountered and your frustration. Our housekeeping team is working on your feedback and also instructed to double-check the rooms before allocating them to the guest. We appreciate your observations and concerns, and we have taken note of both. Please consider giving us a second chance to provide the hospitality you should always expect from us.Sincerely,Hotel Management
Very good.
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,358 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.