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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As long as I can sleep well and it's clean that will meet my five star standard. It's great to have a kitchen . Only problem is sink not working so well. But I'm happy i sleep so good there. That matters most.
Business response:
Wei, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our well-kept accommodations and that you appreciated having the convenience of a kitchenette in your guest room. However, we apologize for the inconvenience you experienced due to the maintenance issues you outlined. We will address this with the appropriate individuals and take the necessary actions to elevate our service levels. Thank you for allowing us to be of service. We look forward to your next visit. Since... read more
I would Return The staff was very friendly and helpful. The room was clean and as expected. The bed could have been a bit more comfortable, but I suppose that is a personal preference. 🙂
Manny's Review Okay so this is my first time at one of these places and I loved it. I will stay here from now on whenever I travel any kind of long stay.
Business response:
Manfred, reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to welcoming you back to Extended Stay America. Thank you again, and safe travels. Sincerely, Hotel Management
Front desk associate was very friendly and professional. Room smelled very musty . So bad we had to spray some aromatherapy to make it tolerable. Surfaces were clean and bed was pretty comfortable.
Business response:
Craig, thank you for sharing your experience at our hotel. While we are glad you liked the service from our front desk staff, we are sorry for the specific issue you outlined in your suite and the inconvenience this caused. We will follow up on your concern to ensure we are well poised to serve you better during your next visit. Thank you again for your feedback. Sincerely, Hotel Management
The property is conveniently located next to the freeway and nicely placed on top of a hill. There’s also a shopping center and restaurants nearby. Unfortunately, that’s where my positive review ends and gripes begin. My room smelled like cigarettes, the caulking surrounding the bathtub had mold, the vanity and other furniture items are outdated and have water damage. Also, there was no continental breakfast as advertised. These things are expected from a Motel 6 but for $187 per night, one cannot help but criticized.
Business response:
Hector, thank you for choosing our hotel and taking the time to share your review. We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,358 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.