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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty basic. Has a kitchen but no plates, glasses or cooking items
Business response:
Dear Alfredo, we certainly apologize for failing to share this information with you during check-in, and we wish we could have had the opportunity to address your concerns while you were still here. To ensure cleanliness for every guest, we keep the dishware and other in-room amenities at our front desk, and our team is happy to deliver them to the guest's suite. We have noted your concern and will reiterate to our front desk team the importance of communicating our service and amenities to guests upon arrival. We hope you w... read more
The staff especially Laura (front desk) was very helpful and pleasant.
Business response:
Dear Kristen, thank you for the positive review. We are delighted to know you enjoyed your stay, and we appreciate you letting us know our associate Laura went over and above in handling your requests. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely,Hotel Management
Very clean rooms and easy check in. If there is a note on the door stating they are helping a customer, still go inside and announce yourself.
Business response:
Dear Cynthia, thank you for your positive review and for taking the time to recognize our service and accommodations. We hope you choose Extended Stay America whenever your travels bring you this way.Sincerely,Hotel Management
Quiet room was provided on request
I don’t usually leave reviews, but this time I felt like I should. There was nothing fancy about this place although, it was safe and the bedding and towels were clean. On the down side, was still cat food on the floor from the previous guest and the room smelled like someone had been smoking in it. The staff was friendly, but did seem overwhelmed. If you stay here, just don’t have high expectations and you’ll be alright!
Business response:
Dear Sara, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Please be assured that we will address the concerns mentioned with the team. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,358 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.