This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk associate was very friendly and professional. Room smelled very musty . So bad we had to spray some aromatherapy to make it tolerable. Surfaces were clean and bed was pretty comfortable.
Business response:
Craig, thank you for sharing your experience at our hotel. While we are glad you liked the service from our front desk staff, we are sorry for the specific issue you outlined in your suite and the inconvenience this caused. We will follow up on your concern to ensure we are well poised to serve you better during your next visit. Thank you again for your feedback. Sincerely, Hotel Management
professional staff hotel staff are very friendly and professional. Strongly recommend to stay
The area is not marked, so you have to really follow the directions in order to find the place. Other then that, very nice and easy access to shopping and dining options.
Business response:
Denise, thank you for the excellent review of your stay at Extended Stay America. We appreciate you pointing out our convenient location to various restaurants and shopping. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
It would be nice if you didn’t absolutely have to slam the door shut every time you arrived and left. I felt bad for leaving at odd hours because you absolutely cannot get the door shut silently and it disrupts the other guests. The other guests have the same problem because many of time the people around me had to slam their door shut. Additionally, my room smells like it was a smoking room that have been converted to a non-smoking room or something… There was a smell that just permeated the entire room. Otherwise, the loca... read more
Easy access to room, good security on doors. Did find very small black ants several times in the kitchen area several times, otherwise everything was okay.
Business response:
Lorraine, thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with the convenient access to your room, and we appreciate knowing that you felt safe at our hotel. However, we are sorry for the ants you encountered. Our pest control provider does service our hotel on a routine basis, and we will address this with them to guarantee any future issues. We appreciate your feedback and hope to host you again on your next visit to our area. Sincerely, Hotel Management
Good location.
We like the location, quiet and set back into a wooded hillside. Nothing nearby, but easy access to I-90. Facility was understaffed, so service was slow and staff was surly, but we prefer to access our room without staff interaction, so this was not an issue once we got our room key.
Business response:
Daning, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Staff
Business response:
Danielle, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,254 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.