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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tired facility. No soap, shampoo no drinking glasses. Enough said.
Business response:
Thank you for being our guest. We are sorry for the unpleasant stay you had with us. Please kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
You get what you pay for Very basic long term stay type hotel...all amenities would have to be signed off by front desk, a little different from what I’m used to at places like residence inn. Manager on duty was friendly guy, checked in fast. Room was very barebones...sure the tv works but shower didn’t have hot water just Rutke wam. Bed was...not that comfortable. Sheets had black stain here and there, not sure that was washed? Or perhaps the house keeper had dirty hands? Overall you get what you pay for...I couldn’t afford... read more
Business response:
Tomoki, thank you for being our guest. Although overall you had a pleasant stay with us and were impressed with our courteous associates, we are sorry for the issues you encountered. Your feedback will be discussed with the appropriate team members to improve our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Super convenient location. Nice staff. Would stay again
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Tom was nice let us have late checkout
Business response:
Rachel, thank you for sharing your gracious words about the outstanding service you received from Tom. He has a great passion for providing outstanding hospitality, so we are pleased to share your wonderful compliments with him. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Room floor under bed was not clean, had condom wrappers under bed.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, we have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Last time it was a guy name Cody such a nice person all the staff that was before always upset and bad attitude
Business response:
Thank you for being our guest. Although you liked the courteous service provided by Cody, we are sorry our overall service was not to your complete satisfaction. Your feedback will be used as a training tool to improve our service going forward. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Tracy the manager is very rude It was really good until they put a corparate manager named Tracey in charge. She wasnt nice. She said excuse me very rude like she did not care if i was standing there or not then quickly took breakfast stuff out as i was getting it. She seemed to very discrimitive as i wk graveyard and dont look up to par when i wake up out of sleep during day. She seemed to talk down to me. I will never go there again. I actually called in to wk so i wouldnt be tired next day just so i would not spend no mor... read more
Business response:
Rachel, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the rude behavior you experienced from one of our associates. We will share your feedback with the appropriate team to ensure this never happens again. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,359 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.