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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is an average hotel sufficient for a night's rest, however, the room we had did not appear to have been vacuumed and the carpet was visibly dirty. Otherwise in a good location. Helpful staff.
Business response:
Dear Joelle, Thank you for your feedback. Please accept our sincere apologies for the inconvenience you experienced while staying with us. Our goal is to deliver an exceptional experience for our guests. However, we apologize for the concerns you had with your room. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
Liked All
I requested a quiet room as much as possible and the desk clerk obliged. I had a very nice sleep and the bed was comfortable.
Business response:
Dear Mark, Thank you for sharing your impressions of our hotel. We are delighted you were satisfied with our responsive team and loved the quietness of your suite and the comfort of your bed. Traveling can be challenging enough, so we at Extended Stay America strive to make it stress-free for all our guests! Should your travels bring you back this way, we would be pleased to host you again.Sincerely,Hotel Management
Continental breakfast was a joke! 😕
Business response:
Dear Linda, We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders. Hence, they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to Seattle.Sincerely,Hotel Management
It’s location and rate we’re ideal for my needs.
Supposed to come with breakfast and I was told coffee, muffins, bananas and breakfast bars;however, coffee was Luke warm first night, 2nd day, no coffee ready at 6:30am, no food at all and just coffee. Shouldn’t state breakfast included. Sink and bath tub has some hair on it and fridge inside dirty as well as front door. I had to use my wipes to get cleaned before touched.
Business response:
Dear Sumiko, We appreciate you being our guest and leaving your valuable comments. We know the importance of starting your day with a good breakfast and maintaining a clean and hygienic environment. Therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations and that the cleanliness of the bathtub and the fridge was not at its best standards. We will address your feedback to the appropriate team members for a more significant experience. We hope you allow us to make it up t... read more
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,853 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.