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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we showed up, we stood at the front desk for almost 10 minutes before someone came to the desk. There was no greeting, no eye contact nothing. We get to our room and you can clean tell the floors werent swept nor mopped. Theres a massive dust bunny on the back of the computer chair that clearly has never been cleaned. There was no remote for the tv in our room so i had to go to the front desk and ask for one. Waited around again for staff to show up and once again no eye contact nor a simple greeting. I informed her the... read more
Poor condition with transients everywhere, run down and extremely dirty
I was unable to check-in. Their systems were down and they wouldn't even let me check in with cash. I sat in the dirty lobby with all sorts of disreputable people for over an hour before I finally decided to find another hotel.
Although booked thru Expedia, nothing was in the description of property with regards to long term rentals/temporary housing etc. only after arriving, checking in we could see interesting individuals walking around the property, indicating unhoused like vibe. Don’t have an issue with creative solutions to support the unhoused, however not where I want to stay with my family. Won’t be staying there again, but want others to be aware for full disclosure. :-)
Business response:
Dear Martin, We apologize for any inconvenience during your stay. Our hotel does accommodate a mix of guests, including long-term travelers, professionals, and families. We understand your concerns and respect your perspective. Please know that guest safety and comfort remain our top priorities, and we strive to maintain a welcoming and secure environment for all. We appreciate your comments and will work to improve transparency across booking channels. We truly appreciate your feedback and can’t wait to welcome you back! Si... read more
The staff upon check in was not very helpful and took much longer than necessary. The room smelled like dog piss. The toilet seat was so loose we almost fell off when using it. There were a couple of hairs that were left from someone prior to us. For the price I paid, it was absolutely not worth it. I will never stay there again!!
Business response:
Dear Shelly, Thank you for sharing your valuable feedback. We apologize for the delay in checking you in, and we assure you that we will work to improve and continue to provide prompt assistance to our future guests. Furthermore, we regret the inconvenience caused by the cleanliness and maintenance issues during your stay. We understand your frustration, and the room should indeed have been adequately prepared before our guest’s arrival. While weekly housekeeping is part of our extended-stay model, maintaining cleanliness at... read more
Staff was not very pleasant and it was loud next door.
Business response:
Dear Julie, We apologize for the noise disturbance from neighboring guests and for the experience you had with our staff. Providing a welcoming and respectful environment is a top priority, and we regret that we fell short during your stay. Your comments have been shared with our team to ensure improvements in both guest service and noise management. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Super dirty smelly says no smoking but everyone is smoking animals lost reservation
Business response:
Dear Guest, Thank you very much for staying with us and for taking the time to share your review. We sincerely apologize for not providing you with an exceptional experience. We hope you will consider visiting us again so we can offer you the hospitality you deserve and for which we are known.Sincerely,Hotel Management
They already rented the room i reserved two days pior to my stay, then gave me a room that someone was already staying in. Then i got a room that was extremely filthy! Black mold above the shower, toilet was disgusting and long black hairs on the towels. Floor in the room was sticky and had what appeared to be fruit loops and cake crumbs. I asked for a broom and never got one so had to clean up the floor with paper towels. I dont not recommend staying at this location unless your just desperate.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay, including the room assignment and cleanliness concerns. This is certainly not the experience we strive to provide. We will address your feedback with our housekeeping and front desk teams to prevent future occurrences. Your comments are invaluable in helping us improve our service. We hope you’ll consider giving us another chance in the future. Sincerely, Hotel Management
Cleans the room every 2 weeks! Very poor staff
Business response:
Dear Guest, We apologize for any inconvenience caused by our housekeeping schedule and any concerns you experienced with our staff. As an extended stay hotel, we provide housekeeping services every two weeks, but additional services are always available upon request. Your comments have been shared with our team to ensure better communication and service moving forward. We truly value your input and look forward to having the opportunity to welcome you back for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,245 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.