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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They already rented the room i reserved two days pior to my stay, then gave me a room that someone was already staying in. Then i got a room that was extremely filthy! Black mold above the shower, toilet was disgusting and long black hairs on the towels. Floor in the room was sticky and had what appeared to be fruit loops and cake crumbs. I asked for a broom and never got one so had to clean up the floor with paper towels. I dont not recommend staying at this location unless your just desperate.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay, including the room assignment and cleanliness concerns. This is certainly not the experience we strive to provide. We will address your feedback with our housekeeping and front desk teams to prevent future occurrences. Your comments are invaluable in helping us improve our service. We hope you’ll consider giving us another chance in the future. Sincerely, Hotel Management
Cleans the room every 2 weeks! Very poor staff
Business response:
Dear Guest, We apologize for any inconvenience caused by our housekeeping schedule and any concerns you experienced with our staff. As an extended stay hotel, we provide housekeeping services every two weeks, but additional services are always available upon request. Your comments have been shared with our team to ensure better communication and service moving forward. We truly value your input and look forward to having the opportunity to welcome you back for a better experience. Sincerely, Hotel Management
Don’t stay here Booked this room, showed up and they overbooked the hotel… we couldn’t even get our room was super frustrating trying to get our money back and rebook another hotel
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced due to the overbooking situation. We understand how frustrating it must have been not to receive your reserved room, and we deeply regret the trouble this caused during your stay. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you give us another chance to provide you with the exceptional stay you deserve.Sincerely,Hotel Management
The property unsafe.
Business response:
Dear Guest, Thank you for your recent review of our hotel and for sharing your feedback. Our top priority is our guests and employees' safety and security. Our security team is reliable and well-trained, and we also work very closely with the local police department to keep all our guests safe and secure during their stay. Also, our front desk team can assist you with anything to improve your time here. We look forward to hearing from you soon. Sincerely,Hotel Management
The full kitchen but no basic necessities available.to use it!
Business response:
Dear Tom, We apologize for any inconvenience regarding the availability of kitchen essentials. To ensure a clean and sanitized experience, we provide cookware and utensils upon request at the front desk. We understand this may not have been ideal and will work on better communication regarding our amenities. Your input helps us improve, and we hope to provide a better experience on your next stay. Sincerely,Hotel Management
We stayed at this property for a holiday evening so we didn’t have to drive home unsafe. The property is gated, clearly guests are an inconvenient to the staff and the room was terrible. There’s no soap to wash at the sink, tissues shoved the peep hole and overall a dirty room. I would not recommend except for it being a convenient location for our needs. Zero stars.
Business response:
Dear Jessica, We apologize for the issues you encountered during your stay, including the cleanliness and missing amenities in your room. This is certainly not the standard we strive to maintain. Your concerns have been shared with our team for immediate review and improvement. We value your input and will work diligently to enhance the experience we provide. We hope you’ll consider staying with us again for a more comfortable visit. We look forward to welcoming you back.Sincerely,Hotel Management
Hmmm
Business response:
Dear Angela, Thank you for your feedback. We appreciate your comments and would love to hear more about how we can improve your experience. If there were any specific aspects of your stay that didn’t meet your expectations, please feel free to share, and we will work to address them. Your satisfaction is important to us, and we look forward to welcoming you back for a better experience in the future. Sincerely,Hotel Management
Dog pee on elevator floors
Business response:
Dear Larry, We sincerely apologize for the unpleasant experience you encountered with the cleanliness of the elevator. Maintaining a clean and welcoming environment is a top priority, and we will address this issue immediately to ensure it does not recur. Your feedback is crucial in helping us improve our services. Thank you again for sharing your concerns, and we hope to welcome you back to a much-improved stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,248 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.