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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You can do better with ur money... They had construction and put me in the room they worked on at 700am on my windows outside. They didnt not tell me anyyhing anout it. And had no compentation on the issue. The hollways smelled like cigarettes and dogs barking more then i like.
Business response:
Dear Sara, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. Sincerely,Hotel Management
Dirty floors Would have been fine but the floors were disgusting literally turn your feet black
Business response:
Dear Guest, Thank you for bringing this to our attention. We apologize for the condition of the floors in your room, as cleanliness is a top priority for us. Our housekeeping team has been made aware of this issue to ensure that such standards are improved and upheld moving forward. Your feedback is valuable in helping us maintain a comfortable environment for our guests. We appreciate your understanding and look forward to welcoming you back for a better experience.Sincerely,Hotel Management
Unfriendly and rude staff. Will never stay at this hotel.
Business response:
Dear Larissa,Thank you for sharing your feedback. We sincerely apologize for your experience with our staff, as we strive to provide a welcoming and respectful environment for all our guests. Your concerns regarding the service you received are taken seriously, and we will address this matter with our team to ensure improvements are made. We understand your frustration and regret that we did not meet your expectations. Your experience is important to us, and we hope you might consider giving us another chance in the future t... read more
This property does not look anything like the photos…the rooms are dated, dirty, moldy, things are broken and it stinks like old smoke and weed. There was major construction happening that wasn’t noted resulting in every window being wrapped up, all the siding removed, and the crew sanding/talking/running tools directly against the exterior wall of my room starting at 7:30am on Sunday. The staff also left the front door of the hotel propped wide open into the very late hours I’m assuming to air out the smell of weed, let in ... read more
Business response:
Dear Chelsea, Thank you for your recent stay at our hotel. We appreciate you sharing your candid feedback with us, and we sincerely apologize for not providing you with the outstanding stay you deserve. Providing excellent hospitality to every guest is our top priority; therefore, we hope you will give us another chance to show you our commitment to great experiences. Thanks again for being our guest, and we hope to host you again the next time you are in the area with the spotless stay you deserve.Sincerely,Hotel Management
Poor on everything
Business response:
Dear Gloria, We are disappointed that we did not meet your expectations. We wish we had an opportunity to make this right for you while you were here so we could make the most of your visit. We value your feedback and look forward to the opportunity to ensure improvement during future visits. We hope to host you again so we can provide you with the hospitality you deserve.Sincerely,Hotel Management
It’s run down and damage, also a smoked in smell, the first room I was put in the door wound close or lock. Not worth the money I paid. I think a motel would have been nicer.
Business response:
Dear Sarah, Thank you for being our guest and for sharing your feedback. We apologize for the issues you experienced during your stay. We work hard to provide every guest with a clean and comfortable environment; therefore, we apologize for the smoke smell that compromised your experience. We will follow up on your concerns to ensure we do everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future.Sincerely,Hotel Management
I have a low rating for the outside because of the construction going on for the building. I was rudely awaken around 230am because a staff tried to enter my room. I'm glad i had the latch on. The staff member said it showed the room as unoccupied. After i went out in the hallway to see who tried to come in. And the noise from another room. This was definitely not worth 100 per night.
Business response:
Dear Johnny, We are genuinely sorry for the inconvenience you experienced during yourstay. We understand how disruptive unexpected disturbances can be, and we regret that it affected your visit. The incident with our staff is unacceptable, and we apologize for the trouble it caused. We are taking your feedback seriously and are addressing these issues with our team to prevent similar occurrences in the future. We value your feedback, and we hope you will consider givingusanother chance to provide you with the exceptional exp... read more
Way overpriced for a poor condition room Kitchen floor dirty and not stocked with anything (plates, cups, silverware). Kitchen and bathroom towels stained. Cigarette burns everywhere on counters. Smelly room. Smallest shampoo bottle ever. Trash cans stored in stairwells making it very unpleasant to use stairs. Maybe worth a $50 rate if you keep expectations very low, but definitely not the $140 rate.
Business response:
Dear Daniel,Thank you for your feedback. We are truly sorry to hear that the condition of the room and the amenities did not meet your expectations. We strive to maintain a high standard of cleanliness and comfort, and it is clear we fell short in your case. Your comments about the kitchen, towels, and overall cleanliness are concerning, and we will address these issues promptly. We appreciate your input and hope you will consider giving us another opportunity to provide a more satisfactory experience in the future.Sincerely... read more
Room was dirty, garbage in the bathroom upon arrival. Floor needed to be vacuumed
Business response:
Dear Rosa, We sincerely apologize for the cleanliness issues you experienced during your stay. This is not reflective of our usual standards, and your feedback is valuable in helping us improve. We will address these concerns with our housekeeping team to ensure better service in the future. We hope to provide you with a more positive experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,245 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.