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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Drug infested. Filthy, the carpet was discussting, molding here and there, areas of the walls not painted. When I walked in I couldnt believe what I had done by booking a stay, it was so bad I ended up leaving at 2:30 a.m....The smell of orange cleaning spray was so bad, I had to leave.
Business response:
Dear Guest, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur again.Sincerely,Hotel Management
Not worth it Cleanliness in hallways and room was sub-par. Hotel attracts many transients who are there for an “extended stay” and who have a loose interpretation of personal hygiene. Never felt fully comfortable or safe. Sorry to say property showed no personal pride in appearance or experience.
Business response:
Dear Guest, We sincerely apologize for your disappointing experience. Your concerns about cleanliness and safety are taken very seriously. We strive to maintain high standards of cleanliness and a safe environment, and it is clear we fell short during your stay. We understand your frustration and apologize for any inconvenience caused. Your feedback is invaluable, and we are taking immediate steps to address these issues and improve our services. We hope you will consider giving us another opportunity to provide a better exp... read more
Staff are fair enough, but the area itself are so dirty!
Business response:
Dear Ramon, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the area. While our staff strives to maintain high standards within the hotel, we understand the importance of a clean surrounding environment. We are committed to addressing this issue and improving our services. We hope you will give us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Close to Boeing. Its not safe and secure. Gate entrance appears to be broken and maintenance is non apparent. This place need to be remodeled and change of staff. Customer service is pretty dreadful.
Business response:
Dear Orland, On behalf of our team, please accept our apologies for not meeting your expectations during your recent visit. Our guests' security and safety are of utmost importance to us, and we are sorry for the inconvenience caused during your stay. Providing outstanding customer service to every one of our guests is always our top priority. Therefore, we appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you should alway... read more
Was not expecting to pay an extra 25.00 USD for having a pet. They should make it clear on the Expedia that it is so beside the pet friendly description. The hallway carpet and elevator where dirty.
Business response:
Dear Christian, Thank you for evaluating your recent stay with us. We apologize for any inconvenience caused and that we missed meeting your expectations. While our pet-friendly policy is outlined, we understand that you were unaware of it. Regarding cleanliness concerns, we appreciate your feedback and will address them promptly to maintain our standards. Your insights are invaluable as we strive to enhance the guest experience. We hope to welcome you again for an improved stay.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,245 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.