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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay place It was pretty nice the only thing that got me was the musty smell and te dirty towels other than that it was okay.
Good for the price The room was surprisingly large and enjoyable for the price. The only bad part of my stay was the barely-existent continental breakfast.
Business response:
Thank you so much for sharing your experience with us. We are glad to read that you enjoyed your spacious, affordable room; however, we are disappointed that our grab-and-go breakfast did not meet your expectations. We offer coffee, muffins, granola bars, oatmeal, and fresh fruit each morning for our guests that do not have time to cook in their fully equipped kitchens. We are very sorry that this did not leave you satisfied. Thank you again for your review. We look forward to seeing you in the future, should your travels br... read more
It wasn't wath we spect they need to see wath the customer needs
Business response:
Thank you for taking the time to review our hotel. I am so sorry to read that you received poor customer service from my staff. In response to your feedback, I will be meeting with my team to review our customer service standards to ensure that all of our guests are having their needs met. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Location/comfort The location seemed a bit off the beaten path. The notes reflect it is close to Seatac I would not describe it as close to Seatac. There were boxes all over the place in the lobby and even stuffed under tables and such at the front desk and it didn't seem to have a professional appearance. Vacuum began running outside our room on Sunday morning at 6 am. This might possibly be an acceptable time if it was during the work week but I don't believe it is at all for a weekend.
Business response:
The staff and I read your comments about your stay with us. I do apologize that our hotel’s location did not meet your needs. As well, I am sorry for the disorganized appearance of our hotel during your stay, and the noise disturbances caused by our housekeeping staff. I will be meeting with our team to discuss our lobby’s cleanliness standards as well as appropriate times to vacuum. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next t... read more
Great experience The location is okay but the room is clean and relatively bigger than other hotel rooms. Staff is nice and polite.
Front counter receptionist was VERY NICE and VERY HELPFUL!
Business response:
Thank you for taking the time to write a review of our hotel. I am so glad to hear that you found our staff to be nice and helpful during your visit. I will be sure to share your kind remarks with our team. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
Great place to stay Close to shopping areas. The room was very clean.
Business response:
Thank you so much for posting a glowing review of our hotel. I’m so happy to hear that you enjoyed our convenient location and clean rooms with fully equipped kitchens at a great value. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future!
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.2 star rating with 2,345 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.