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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled really bad clean towels had other persons hair attached a lot of homeless people entering and exiting lobby
Business response:
Dear Luis, Thank you for sharing your feedback. We appreciate your acknowledgment of the aspects of your stay that were positive. At the same time, we sincerely apologize for the discomfort and concerns you experienced regarding the room’s condition and overall environment. Your comments have been shared with our team to address these matters and help enhance cleanliness, safety, and guest comfort. We take guest satisfaction seriously and are committed to making improvements. We hope you will consider returning in the future... read more
I reserved a room through Hotels App and when I got there, they didn’t have any rooms. All I was told was they didn’t know what happened and they had no other rooms. Not sure if my refund is going to go back. It was 1130pm when I was checking in and I had no where else to go.
Business response:
Dear Richard, We sincerely apologize for the inconvenience you experienced during your visit. We understand how upsetting it can be to encounter difficulties upon arrival and deeply regret the disruption this caused. Please know that we are looking into the matter and taking steps to ensure it does not happen again. We hope you will consider giving us another opportunity in the future for a smoother and more comfortable stay. Sincerely, Hotel Management
Not avciple
Gahh the from desk attendant was like it’s a 2.0 place and eww. So we left 2 hours later, thank god
It’s old and outdated. The room above us was so noisy till about 2:30 AM, then again at 6:30 AM. Assuming a kid bouncing around as it sounded like running, jumping and falling. Our room seemed to potentially not been cleaned. Missing a bedspread. Telephone had been ripped out of the wall and the cord just wrapped around phone. Drink ring on counter, and dried cheese next to sink. Curtains were frayed and falling apart. No TV remote. No big deal for us as we were gone to baseball till 11/11:30 each night. Door was hard to ope... read more
We had one room without a working AC. At least they refunded me for the room. This property has been neglected for a while, both rooms we booked had something wrong with them. This place has no frills or amenities so book at your own risk.
Expedia allowed me to book a room for this hotel despite there not being any rooms available. We turned up at 10:30pm and was told they had no room. The whole city was basically full because of events going on, on the 26th July. Precious on the front desk was incredibly helpful and sympathetic and managed to find us another place which had just had a cancellation around midnight. We are incredibly grateful to her but now Expedia will not refund us the money because they tried to speak to the hotel again and they have refused... read more
Originally booked in April. We needed to change our credit card prior to arrival, and were unable to do so. Both the hotel staff and Expedia were unable to make the change. We had a late arrival as our flight was late, and the hotel cancelled our reservation even though I had called and spoke with someone on the phone that same day. We were left with our 4 kids at 1:30 am without a hotel room. It took another 2 hours to find another hotel with availability.
To expensive for how the hotel looks and is. Toilet never worked unless after every flush you take the top off and touch the float, but you have to do it after every use. Hotel smelled really funky when you walk in and the elevator smells even worse. Rooms were way too depressing and the bed looked like it was a sofa bed. They need to lower there hotel prices to $100 a night and that’s pushing it to. It was not worth 300 a night
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.