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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast is included however all they provide is nutrigrain bars, full mirror is blocked by a tv, there’s no hair dryer, provided us with plastic cups, the bathroom door does not shut or lock properly, staff was rude when we asked for the basic amenities. paid over 300 for a hotel that should instead be called a motel. worse than a motel or a days inn. seems like we checked into a place that is still living in 2021 with covid and corona. bathroom was very dirty and room smelled of smoke. so so inconvenient to travel with ki... read more
The best part of our stay was the bed. The room was noisy with street traffic all around. The “breakfast” was very meager. We were scheduled to stay for 2 weeks, but decided to leave for another hotel after 5 days.
I feltnlike it was more of a homeless shelter than a damned hotel
First and foremost, the front desk staff was incredibly friendly and easy to work with! The first room that I was in had a dirty and broken toilet that still had clearly used toilet paper still in it. The second room that i was moved to just felt sticky and grimey. I felt like I needed to use hand sanitizer after touching anything. As a solo female traveler, I felt very unsafe in the area. My gut told me to check out early and find somewhere else to stay, so I did. I have never cut my loses and left a hotel early like this b... read more
Business response:
Dear Dmitry, Thank you for taking the time to leave a review. While your message was brief, we appreciate every opportunity to hear from our guests. If there’s anything specific about your experience that you’d like to share or that we can improve upon, we encourage you to reach out directly. Guest feedback is important to us as it helps us enhance the comfort and quality of our services. We’re here to ensure your stay is as pleasant as possible and hope to have the chance to welcome you again soon. You are always welcome ba... read more
I did not feel safe staying here. I ended my stay after 1 night. If I had somewhere else to go, I wouldn’t have stayed the night. I left as soon as I could.
Business response:
Dear Jayme, We’re truly sorry to hear that you did not feel safe during your stay and that this led you to end your visit early. Guest safety and comfort are our highest priorities, and it’s deeply concerning to learn that we fell short in providing a secure and welcoming environment. We take your feedback seriously and are reviewing our security measures and on-site protocols to ensure all guests feel at ease. Your experience is not reflective of the standards we aim to uphold, and we hope to have the opportunity to welcome... read more
Trash piled up in commons area for long periods of time. Laundry facility did not work for me.
Business response:
Dear Gerald, We sincerely apologize for the inconvenience you experienced with trash in the common areas and issues with the laundry facility. Cleanliness and functionality of guest amenities are extremely important to us, and we regret that we did not meet your expectations in these areas. Your concerns have been addressed with our housekeeping and maintenance teams to ensure trash is removed promptly and laundry equipment is inspected and serviced regularly. We truly value your input and hope to welcome you back for a more... read more
Worst hotel we have ever stayed at. Prison bunk style beds. Blood on the floor. Unclean
Business response:
Dear Nicholas, Thank you for sharing your experience with us. We are truly sorry to hear about the unacceptable conditions you encountered during your stay. The presence of stains, lack of cleanliness, and discomfort with the bedding are extremely concerning and far from the standards we strive to uphold. Your comments have been immediately escalated to our housekeeping and management teams for a full investigation and corrective measures. Cleanliness and guest comfort are our top priorities, and we regret falling short. We ... read more
Bummer in Kent Horrible hotel. First only one entrance was avaliable, but there were locked door at each end and the middle making it hard to get to your room. Ist room I had the refrig was so loud I had to unplug it to get any sleep. The stove didnt work and had to switch rooms 2nd nite. People screaming at 4 in rhe am all three nites. No stoppers in tub. Also found a small bag of drugs behind end table. Meth or crack don't know. I would absolutely not stay here again.
Business response:
Dear Guest, We sincerely apologize for the series of issues you encountered, including the noise disturbances, maintenance concerns, and the unacceptable discovery in your room. This is far from the experience we aim to provide, and we’re addressing each point with our security, housekeeping, and maintenance teams. Your comments are being taken seriously to ensure immediate improvements. While this stay fell short, we appreciate your honesty and hope to have the chance to provide a better experience. Sincerely, Hotel Managem... read more
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.