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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the price The room was a little out dated, the amenities were a little shy, but for what I paid and what I needed (a place to sleep for one night). This place fit the bill just fine. This would be a good place if you were staying longer and using the room and built-in kitchen.
Business response:
Darrin - Thank you so much for posting a review of our property. I truly appreciate your comments regarding your recent stay. I am sorry that our grab-and-go breakfast did not meet your expectations; however, we will keep your comments in mind as we continue to make improvements in this area. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good Business Hotel Good hotel for short business trips. I don't require a lot amenities so just a clean room works for me. The internet connection is poor and they try to get you to upgrade for a fee, which I don't care for. Other than that, the room was clean and the bed was good.
Stay was good, just when I got there I couldn't lock the door from inside, So I called and informed the front desk about it, she tried to get me an other room but there was no other room was available, she said maintenance will fix it in the morning, I requested that maintenance guy should come after 11:00Am, but he showed up 9:300am and was keep knocking on the door while I was in the bathroom, after I told him, Please come back I am in the bath room, he left and after 30Min. room cleaning lady showed up and without knockin... read more
Nice Hotel Not bad for 1 night stay. Close to Southcenter Mall and Seattle airport.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our hotel, I am sure you will be happy to hear that we are scheduled for a remodel at the end of this year. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Smoke and bad smell
Business response:
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant odor you encountered during your stay. Maintaining a fresh and comfortable environment for all our guests is a top priority, and your comments have been shared with our housekeeping team to ensure immediate improvement. We appreciate your input, as it helps us enhance our standards. We hope you will consider returning for a more enjoyable experience in the future. Sincerely, Hotel Management
Manager The problem I had was with manager checking in he started trying to over talk me and I had to stop it I can tell he doesn't respect people that looks like me the rest of the staff was very professional
Business response:
Dear Jack, Thank you for sharing your experience. We sincerely apologize for the interaction you had during check-in, as it does not reflect the respectful and welcoming environment we strive to provide. We are grateful for your recognition of our staff’s professionalism, and we deeply regret that your experience with the manager impacted your stay. Your feedback is taken seriously and will help our team ensure that all guests are treated with courtesy and respect at every point of service. We hope you might consider giving ... read more
Staff were great but the hotel needs soo much work
Business response:
Dear Diego, Thank you for sharing your feedback with us. We are pleased to know our team made a positive impression during your visit, as providing attentive service is always a priority. At the same time, we sincerely apologize for the aspects of the property that did not meet your expectations. Please know that your observations are being taken seriously as we work toward meaningful improvements. We hope you will consider returning in the future so we may provide a more comfortable and enjoyable stay. Sincerely, Hotel Mana... read more
This room was not the most appealing room…. Let’s just say that. There were holes in the recliner , holes in the window screens, a lot of the furniture was damaged including the bed frame. Would not stay here again.
Business response:
Dear Michael, Thank you for sharing your feedback with us. We are truly sorry to hear that your room did not meet your expectations, and we understand how disappointing it must have been to encounter issues with the furnishings and overall condition. While some wear can occur over time, your comments highlight areas where we need to improve, and we’re actively working on updating and maintaining our accommodations. We sincerely hope you’ll consider giving us another opportunity to provide a more comfortable and enjoyable sta... read more
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.