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Extended Stay America - Seattle - Lynnwood
- Hotels
- Lynnwood, WA
About this business
Location details
3021 196th St. SW, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Put us on the first floor right by the laundry room ,people doing laundry at 340 am right by staff room door ,open and closing all night,right above us a family with children running around thumping at 533 am .floors in room where not washed .had no sleep ...but when i told staff about the people upstairs they did,call or talk to them cuz they became quite after wards .
Business response:
Dear Nancy, Thank you for sharing your experience with us. We are very sorry to hear about the noise disturbances and the housekeeping concerns you encountered during your stay. We understand how frustrating it must have been to lose rest, especially with the late-night and early-morning disruptions, and we sincerely apologize for the inconvenience. We’re glad our team was able to respond promptly when notified, and we are reviewing ways to prevent such issues better. Your feedback is invaluable as we work to improve both co... read more
The pillows all smelled like human head stink. There were fingernail clippings on the bed. Pretty sure the sheets hadn't been washed appropriately. I left a day earlier than planned and went to a different hotel because it was so disgusting.
Business response:
Dear Michael, Thank you for sharing your feedback. We sincerely apologize for the condition of your room and the discomfort it caused during your stay. What you described falls far short of the experience we aim to provide, and your comments have been shared with our team to ensure immediate improvements in our housekeeping standards. We genuinely value your observations and hope you might consider returning in the future so we can offer a cleaner, more comfortable, and welcoming stay. Sincerely, Hotel Management
The location is safe. Parking is easy. Good Customer Service. The grab and go breakfast is really disappointing. The pillows are small and uncomfortable.
Smelled like urine (barf) in the lobby. Our tv phone lights and toilet didn’t work, I left 2 hours after checking in
Suzanne at the front desk was rude and very unhelpful. The software does some audit and she said I had to wait an hour to check in it. 1230 in the morning. She wouldn’t cancel my reservation because she said there’s no problem with the check-in, I would just have to wait up to an hour
Property not very cleaning, Iron in the room is not working I asked for another they never provided it. They shouldn’t say breakfast included because this is very misleading it’s only limited coffee bar. Is not worth the price.
Business response:
Dear Ghanim, We sincerely apologize for the cleanliness issues you experienced and for not fulfilling your request for a working iron. We also regret the confusion regarding our breakfast offerings and understand how this affected your overall stay. Your comments have been shared with our team to improve service accuracy and guest satisfaction. We appreciate your honesty and are committed to making necessary improvements. We hope to have an opportunity to restore your confidence in a future visit. Sincerely, Hotel Management
The property is in a good location but the graveyard shift person is rude.
Business response:
Dear Guest, We sincerely apologize for the experience you had with our graveyard shift staff. This is not the standard of service we aim to provide, and we will address this matter with the team to ensure respectful and courteous interactions at all times. Your comments are invaluable in helping us improve. We hope you will give us another opportunity to provide you with a more positive experience in the future. Sincerely, Hotel Management
There are better places to stay in Lynnwood
Business response:
Dear Guest, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. Our front desk team is always here to assist you. Please consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Breakfast is coffee and small grab and go Dirty rooms and common areas, carpeting had terrible stains.
Business response:
Dear Erica, We sincerely apologize for the cleanliness issues you experienced during your stay. This is not the standard we strive to maintain, and we will address the condition of the rooms and common areas with our housekeeping team immediately. We also understand your disappointment with the breakfast options and will review our offerings to better meet guest expectations. Your comments are very valuable to us, and we are committed to making improvements based on your experience. We hope you’ll consider staying with us ag... read more
Frequently asked questions about Extended Stay America - Seattle - Lynnwood
How is Extended Stay America - Seattle - Lynnwood rated?
Extended Stay America - Seattle - Lynnwood has a 3.5 star rating with 1,880 reviews.
When is Extended Stay America - Seattle - Lynnwood open?
Extended Stay America - Seattle - Lynnwood is open now. It will close tomorrow at 12:00 a.m.