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Extended Stay America - Seattle - Lynnwood
- Hotels
- Lynnwood, WA
About this business
Location details
3021 196th St. SW, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Young man needs to be schooled up about respect the most unprofessional kid ive met in a long time parents... you would be disappointed
Business response:
Dear Cory,We appreciate you taking the time to share your honest feedback. We are sorry for the issues you had with one of our associates. We take these issues seriously, and they will be shared and evaluated with our team. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve soon.Sincerely,Hotel Management
We booked this hotel because it is listed as having a full kitchen. I have food allergies, and that is important when I travel. It did have a kitchen, with not a single kitchen item in it. Not even a coffee maker or paper cups like a regular hotel would have. We got in late and had to leave early - we were greeted with a little sign that told us that we had to request kitchen items. We didn't have the time or energy to request, sort, and put away all kitchen items. There wasn't even a bowl an a spoon downstairs in the sad ex... read more
Business response:
Dear Guest,Thank you for sharing your experience, and we sincerely apologize for the disappointment you encountered during your stay. We understand how crucial kitchen amenities are, especially for guests with food allergies, and it’s unacceptable that you had to request essential items upon arrival. Most kitchen items are kept at the front desk for cleaning purposes, which should have been communicated more clearly. Additionally, we regret that the condition of the room did not meet your expectations. Your feedback will be ... read more
Disappointment! The place over all as we enter the hall ways have an old smell to it and the smell is like it used to be a smoking hotel. The was definitely spacious, which we did appreciate. The bed was comfy enough for a sufficient night rest. We came in late at night so did not notice anything. But when we get up in the morning, getting ready to check out. We noticed a few dried up spots on the floor. Some were found at the window area, a few dots found at the end of the bed, and a couple at the entrance door. What were t... read more
Business response:
Dear Guest, We sincerely apologize for the unsettling experience you had during your stay. Cleanliness is a top priority, and the presence of dried spots is completely unacceptable. We appreciate your understanding in accepting the discount, but we recognize this does not undo the discomfort caused. Rest assured, we will investigate this matter further and take corrective measures to prevent it from happening again. Your feedback is invaluable, and we are committed to ensuring better standards for future guests.Sincerely,Hot... read more
Hot Water & Transparency Other than that, I would stay longer, but when asked about the fact that there's no hot water, staff was already aware and had no idea when it would be fixed. This is EXTENDED STAY,, right? Which brings me to the transparency part. Had I been made aware of that one major drawback, I would have choosen to stay at the other Extended Stay nearby. Now I'm not sure what I'll get there either. Very disappointing, I left another extended stay (Not ESA) for the same reason, only to move here where there's no... read more
Business response:
Dear Lesley, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur again.Sincerely,Hotel Management
The bed was so uncomfortable. The hall had a horrible odor.
Business response:
Dear Tessa, Thank you very much for taking the time to review our hotel. We are disappointed we did not meet all of your expectations. We aim to deliver outstanding service with great amenities and clean and comfortable suites for our guests. We appreciate your feedback about our bedding and apologize it did not meet your expectations. Thank you for being our guest, and we hope you will visit again soon.Sincerely,Hotel Management
No respect customer service I pay for 11 nights around $ 1400 But they gave me rooms disabled rooms with bad shower In the 2nd days i was asked theme change rooms no body cares It's not fair
Business response:
Dear mussie, Thank you for sharing your experience. We sincerely apologize for the challenges you faced during your stay. It's disappointing to hear that your request for a room change was not addressed, and we regret that you felt your concerns were not taken seriously. Your comfort and satisfaction are important to us, and we are sorry that we fell short in providing the service you deserve. Please know that your feedback will be shared with our team to ensure we improve in these areas. We appreciate your input and hope to... read more
Yuck Hotel is old run down in need of update. Paint , furniture, cabinets. Spilled something on hardwood floor, wiped up with hotel washcloth. The cloth was black with dirt. Made me wonder about cleanliness of bedding, bathroom (did toilet get cleaned or just flushed several times?). Refrigerator smelled. Would never stay there again. I checked out a day earlier than planned to go to another hotel.
Business response:
Dear Bruce, We sincerely apologize for the disappointment you experienced during your stay. Maintaining a clean and updated environment for our guests is a priority, and we regret that we did not meet your expectations in this regard. Your feedback regarding the condition of the hotel and cleanliness concerns has been shared with our team for immediate enhancement. We understand your decision to check out early and apologize for any inconvenience caused. Please know that we are committed to making necessary improvements base... read more
Frequently asked questions about Extended Stay America - Seattle - Lynnwood
How is Extended Stay America - Seattle - Lynnwood rated?
Extended Stay America - Seattle - Lynnwood has a 3.5 star rating with 1,880 reviews.
When is Extended Stay America - Seattle - Lynnwood open?
Extended Stay America - Seattle - Lynnwood is open now. It will close tomorrow at 12:00 a.m.