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Extended Stay America - Seattle - Tukwila
- Hotels
- Tukwila, WA
About this business
Location details
15451 53rd Ave. S., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to mall and freeway. The only problem I have about the room is the stovetop. It’s almost gone that I can’t even see the label of the heat. Such as high, medium or low heat to cook.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our convenient location. We value your feedback with regard to the kitchen amenity and have taken a note of it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Cheap no frills lodging. Properties decent for the price point, its a little bit lacking in customer service especially from the maid or room cleaners , their demeanor is antagonostic bordering on hostile, but overall an average, maybe slightly positive experience.
Business response:
Thank you for staying with us. We are glad to read you had a pleasant visit and that you liked our affordable rates. That being said, we are sorry that the cleanliness of your room was not up to par. Your feedback has been shared with our housekeeping team to be more diligent in their efforts. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
You get what you pay for Bed was very hard, shower water pressure was very weak, and there was no trash bin in room.
Business response:
Thanks for being our guest at Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our facilities moving forward. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Randall, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Extremely poor service Everything was great but the person at the front desk was extremely rude they messed up my stay and I had to leave three days early
Business response:
David, thank you for your feedback. We are pleased you stayed with us, but we are sorry for the inconvenience you experienced while here. We will be looking into your feedback to find out what went wrong during your stay. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Mohamed, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
When desperate only It’s a bit noisy right next to freeway and the airport flight path. Plus it’s a motel style setup instead of hotel so the door opens right to the outside, you hear everything.
Business response:
Thank you for taking the time to share your feedback. We are pleased to read our close proximity to the airport and complimentary shuttle service worked out well for you. However, we are sorry for the inconvenience you experienced while here. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Very convenient to SeaTac airport. 5 minute drive to SeaTac airport. Rooms not as large as most Extended Stay I've been in. Room was clean. Bed and pillows were comfortable. Shower curtain was too short so water flooded the bathroom floor when you took a shower. It looks like the hotel just recently added the rounded/bowed shower curtain rods but failed to consider that you need longer shower curtains when you complete this upgrade. If I owned this property I would be concerned about water damage in every room. Front desk ch... read more
Business response:
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
They call this breakfast? One of the reasons I booked this hotel was they they billed themselves as providing breakfast, and I had an early morning flight. However, the ONLY thing they provided for breakfast was little packs of instant oatmeal. That was it. Not even any milk to put on top of it. The desk clerk told me that people complain all the time but management hasn’t seen fit to change anything. Really disappointing. I will not be returning.
Business response:
Thank you for choosing to stay at our hotel. We know how important it is to start your day off right with a good breakfast, so we are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope you will give us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Tukwila
How is Extended Stay America - Seattle - Tukwila rated?
Extended Stay America - Seattle - Tukwila has a 3.2 star rating with 2,035 reviews.
When is Extended Stay America - Seattle - Tukwila open?
Extended Stay America - Seattle - Tukwila is open now. It will close tomorrow at 12:00 a.m.