This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Tukwila
- Hotels
- Tukwila, WA
About this business
Location details
15451 53rd Ave. S., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel Room was close to highway which made travel to anywhere in the Seattle area a breeze. This was an extended stay location so we expected to have dishes, silverware and a couple of pots and pans, but it did not. Microwave worked fine as did the fridge.
Business response:
Thank you for taking the time to tell us about your experience. It is great to see you enjoyed your stay, but disappointed at reading how you were not informed that the cookware for the fully equipped kitchen is at the front desk for guests. Our staff will be informed to better communicate this issue. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice hotel. Perfect for Holiday time. Spent 3 nights for Christmas holiday. Nice fireplace very comfortable. Only thing missing was an indoor pool !
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Seattle - Tukwila takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them ... read more
My experience It was amazing! Staff was very respectful, & I enjoyed how clean & sanitary it was.
Business response:
Thank you for sharing your experience. I am pleased to read how respectful our staff was and that you favored the cleanliness of our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Convenient location to airport The service was great and responsive. Unfortunately the property is so broken down that we needed service. So great customer service but electrical problems, broken furniture, doors wouldn't close, loud laundry right next door going all night, and drunk neighbors being loud. It was nice to have the kitchen though.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. Thank you again ... read more
Convenient for where I needed to go The neighbors were loud the room looked like it needed to be updated everything was falling apart
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. Please accept our apology about the noise level from other guests and for the condition of your room. We will be sure to check your room and make sure all inventory is in working condition or be replaced. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Not staying here again. Low water pressure and no hot water. The shower barely got warm.
Business response:
Your feedback is important. Thank you for sharing. Please accept our apologies on the issues with your shower. Our maintenance engineer has been contacted to fix this issue. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Seattle - Tukwila
How is Extended Stay America - Seattle - Tukwila rated?
Extended Stay America - Seattle - Tukwila has a 3.2 star rating with 1,997 reviews.
When is Extended Stay America - Seattle - Tukwila open?
Extended Stay America - Seattle - Tukwila is open now. It will close tomorrow at 12:00 a.m.