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Extended Stay America - Seattle - Tukwila
- Hotels
- Tukwila, WA
About this business
Location details
15451 53rd Ave. S., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our neighbors were loud kept waking up my son so i didn't get any sleep, i swear they took 15 baths that night. Everything else was great.
Business response:
I appreciate you bringing your experience to our attention. Please accept our apologies for the noise issues caused by your neighbors. As a staff, we will work on being proactive of noise levels in the building. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
HAIR IN THE TUB AND NASTY! The worst place EVER! Hair was in the bath tub. I called and spoke with the property manager name Bonnie. She told be that there was no one there to come and clean it and that they came in at 9. I asked her to have them call me and NOTHING!. I called backed and she was gone! Didn't tell the staff anything. They even said as manager she should have came to clean. NASTY, HORRIBLE, AND I WANT MY MONEY BACK!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home so I a disappointed that you were not provided with the best customer service and room accommodations due to uncleanliness. Our staff will be addressed promptly on the level of service and cleanliness that must be maintained at all times. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
업무 차 3일을 숙박하였는 바 WIFI 속도가 너무느려 곤욕을 치렀습니다, WIFI 속도 개선하여 주시기 바랍니다, 결국 출장시에 업무를 보지못한 사태가 발생하였습니다
Marginal at best Wasn't impressed. Got put in a smoking room, hotel was reasonably clean, staff was friendly. But that being said, I will not be back.
Business response:
Thank you for taking the time to share your experience. Please accept our apologies that your stay was not the best. We will work harder on making sure guests receive the accommodations they seek. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Déçus du petit déjeuné Pas mal classe moyenne 5/10 Je n'ai pas pue avoir de solution avec quand j avais besoin.........……
Nasty, dirty hotel!!! The room In extended stay America was very dirty, the sheets were dirty as well had to ask for another room, but in the other room the sheets were dirty as well. The bathroom was nasty!!! I would never recommend this place to anyone!!!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies on the condition of you room. This is unacceptable. Our staff has been addressed on the proper cleaning standards that every room must have. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Too much freeway noise and paper thin walls Shower looked like it wasn't clean, leftover hairs from previous use still on walls. Sticky substance on hard floors. Cloud hear everything through walls from next door tenants. Freeway traffic came right through to room.
Business response:
Thank you for taking the time to share your experience. Please accept my apologies for the condition of your room and the noise from the freeway interrupting your stay. Your addressed have been addressed with our housekeeping staff so better cleaning standards will be enacted. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
pictures of hotel don't tell you the true about it
Frequently asked questions about Extended Stay America - Seattle - Tukwila
How is Extended Stay America - Seattle - Tukwila rated?
Extended Stay America - Seattle - Tukwila has a 3.2 star rating with 2,035 reviews.
When is Extended Stay America - Seattle - Tukwila open?
Extended Stay America - Seattle - Tukwila is open now. It will close tomorrow at 12:00 a.m.