This profile has been claimed by the business owner or representative.
Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lo destacable es la parada de bus en la esquina. Por lo demás es justo por lo que pagas. Solo lo utilizábamos para dormir y duchar, no estábamos en todo el día así que por ese lado bien! Si buscas un buen hotel con desayuno variado está no es la opción!
Room was great, staff are accommodating
Business response:
Dear Guest, Thank you for taking a moment to share your thoughts with us. We’re delighted to hear that you enjoyed the comfort of your room and found the team accommodating throughout your visit. It’s always wonderful to know when our efforts to offer a comfortable environment and warm service resonate with our guests. We will gladly share your kind words with the staff for a job well done. We look forward to welcoming you back to Extended Stay America for another smooth and enjoyable stay. Sincerely, Hotel Management
King mattress was new. Sleeper sofa totally worn out and mattress was unusable. Room was somewhat clean. Very noisy from outside activity.
Business response:
Dear Guest, Thank you for taking the time to share your review with us. We’re pleased to hear that part of your setup provided the comfort you expected, and we appreciate your recognition. At the same time, we’re sorry that the condition of the additional furnishings and the overall environment did not provide the peaceful rest you deserved. Your comments are valuable, and they help guide our efforts to elevate both room standards and the overall guest experience. We hope you’ll consider returning so we can offer a stay that... read more
Proximidades ao ponto de ônibus, staff muito amigável, amenidades do quarto e localização
Good
Business response:
Dear Guest, Thank you for choosing to stay with us and posting your review. We’re delighted to know you had an overall great experience and truly appreciate you taking the time to share it. It’s always rewarding to hear when our guests leave satisfied. We look forward to welcoming you back to Extended Stay America for another pleasant and comfortable visit soon. Sincerely, Hotel Management
People running place very pro
Gostei
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking the time to review us. It’s always rewarding to hear when a guest’s stay goes so smoothly, and we’re thrilled to know you had such a positive experience. We look forward to welcoming you back for another visit that’s just as enjoyable. Sincerely, Hotel Management
The room was fine, although the lack of access to ice at a hotel was a little bit weird. The real problem was they kept insisting that I had multiple reservations, and even though I went round and round with expedia, and the hotel, and I could find no such second reservation, they were insisting that I was going to be charged even though I told them repeatedly I didn't know where they were talking about. Not sure why they dug their heels in. It put a damper on the whole thing.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. While we’re glad the room met your needs, we sincerely apologize for the confusion surrounding the reservation and the frustration it caused. Situations like this can understandably overshadow an otherwise comfortable stay, and we regret that the clarification process felt drawn out and unclear. Your comments have been noted for review, as this is not the experience we aim to deliver. We appreciate your feedback and hope for the chance to offer a smo... read more
Bien pour petit budget Le petit dejeuner est une arnaque muffin cafe et encore faut se lever a 6h Sinon bie. Dans l emsenble
Business response:
Dear Guest, Thank you for staying with us and sharing your feedback. We’re glad you found your stay to be a good value overall. We regret, however, that our breakfast selection and timing did not meet your expectations. Your comments will be shared with the team as we continuously review our offerings to enhance the guest experience. We appreciate your input and hope to have the chance to provide a more satisfying visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 3.2 star rating with 2,665 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.