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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Médio custo benefício. Reservamos 3 quartos para nosso grupo e de um modo geral, avaliando localização e rápido acesso a Manhattan, foi um bom custo benefício. No entanto, tivemos alguns problemas com a estadia: não havia serviço de quarto; nos últimos dois dias 2 ratos foram encontrados passeando por um dos quartos e prontamente foi oferecido outro quarto pela recepção; alguns atendentes da recepção não eram solicitos e nem sempre facilitavam ou davam as instruções conforme solicitado; o hotel serve de moradia também e acei... read more
Business response:
Dear Guest,Thank you for sharing your experience. We sincerely apologize for the challenges you encountered during your stay. We regret the issues with pests, cleanliness, and the behavior of other residents, which understandably caused discomfort. We also apologize for the lack of room service, inadequate communication from some staff members, and the state of the hallway. While we strive to provide a positive and welcoming environment for all guests, we understand your concerns and are committed to improving our services. ... read more
I enjoyed my stay.
Business response:
Dear Shashanah, Thank you for staying at Extended Stay America and for your excellent review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Hotel Management
Satisfied
Family trip Customer service was excellent and the room was nice, but the bed mattress and pillows were terrible. I have 2 nights to stay but was not comfortable with sleep on those bed left a day early, because the spring on a bed was terrible.
Business response:
Dear Muhammad, Thank you for sharing your feedback. We are glad to hear that you were satisfied with our customer service and the room itself. However, we are genuinely sorry to learn that the bed and pillows did not meet your expectations, leading to an early departure. We understand how important a comfortable sleep is, and we will certainly address this concern with our team to ensure improvements are made. We value your feedback and hope to have the opportunity to welcome you again for a more comfortable stay.Sincerely,H... read more
Property is good. Location is good for newyork tour. Good food options available near to hotel in walkable distance
Business response:
Dear Ronakbhai, Thank you for your feedback! We are glad you enjoyed the property and found the location convenient for your needs. We appreciate your input and hope to welcome you back to Extended Stay America for another great experience.Sincerely,Hotel Management
Parking was awesome close nyc
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,549 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.