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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spacious rooms. Strategic location. Approachable staff. Minus factors: Non-functioning light bulbs. Dim light. Some kind of smell when we entered our room, thus we ended up opening our windows to allow ventilation.
Business response:
Dear Alicia, Thank you for your feedback! We appreciate your kind words about our spacious rooms, strategic location, and approachable staff. We apologize for the inconvenience caused by the non-functioning light bulbs and the odor in your room. Our maintenance team is currently addressing these issues to enhance your experience. We strive to provide a comfortable environment for our guests and hope to make your next stay even better. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Managem... read more
Nos dieron una habitación triple en vez de cuádruple. No nos hicieron ni caso en recepción, nos dijeron que no había habitaciones disponibles. Una trabajadora de origen colombiano muy amable apareció en nuestro rescate y nos trasladó a una habitación con sofá cama doble (resulta que sí había). El personal de recepción horrible, la trabajadora de 10. Afortunadamente hay gente buena dispuesta a ayudar cuando tienes un problema
Business response:
Dear Francisco, Thank you for your feedback! We sincerely apologize for the inconvenience you experienced regarding your room allocation and the reception staff's response. We’re glad to hear that our kind Colombian team member was able to assist you and provide a better solution. Your experience is important to us, and we will address the service issues with our reception team to ensure a more consistent experience for our guests. We hope to welcome you back for a more enjoyable stay in the future!Sincerely,Hotel Management
Right next to busstation. Not the greatest rooms, but for the price and considering the location, pretty great
Business response:
Dear Sryan, Thank you for taking the time to share your feedback. We are glad you found the location convenient, especially being near the bus station. While our rooms may not be the most luxurious, we are happy to know you feel they offer great value for the price. It gives us the satisfaction that our services made your stay pleasant. We appreciate your input and hope to welcome you back in the future!Sincerely,Hotel Management
Well situated next to a bus stop(320) that will get you downtown NYC in less than 30 minutes. However...this hotel is in dire need of a refurbish. Grungy also. Very noisy as you are near Patterson blvd. Godd selection of restaurants nearby.
Business response:
Dear Louis, Thank you for your feedback! We’re glad to hear you appreciated our convenient location and nearby dining options. We understand your concerns regarding the need for refurbishment and noise levels, and we are actively working on improvements to enhance our guests' experience. Your input is invaluable, and we hope to make your next stay even better. We look forward to welcoming you back soon!Sincerely,Hotel Management
I really like that the bus stop was in front of the hotel, it really made my life easier
Hotel is near to the bus stop. Nothing else near the hotel, walmart is around 0.75 miles. Over all it was a good stay, you need to have everything with you like food, water, etc.
Business response:
Dear Vivek, Thank you for your feedback! We’re glad to hear you had a good stay and found our location convenient to the bus stop. We appreciate your note about the proximity of nearby amenities, and we understand the importance of having essentials on hand. Your insights help us improve our communication about local resources. We hope to welcome you back to Extended Stay America soon for another enjoyable stay.Sincerely,Hotel Management
Se prendio la alarma de incendios a media noche
Very close to downtown if you’re planning to visit, New York City attractions
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,547 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.