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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Big and comfortable It was good, the bus ran right out side the hotel. The room was big and comfortable.
Business response:
Lisa, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Concert night Hotel is within 15 mins of Met Life. It was convenient to get to the stadium and back. The area is abundant with shopping, food, etc. The hotel is showing its age. The room was dusty and the windows very filthy. No coffee maker. Front desk staff very friendly.
Business response:
Thanks for taking time to share your review online. Although you liked our location, we are sorry the inconvenience caused to you while here and that we couldn’t meet your expectations for an excellent stay. Your feedback is shared with our housekeeping team to be more diligent going ahead. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. S... read more
Business response:
Antonios, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Très utile pour prendre l’autobus vers New-York... lit confortable. Par contre, si vous restez plus d’une nuit, il n’y a aucun service d’entretien pour la chambre. ( lits non-faits,aucun remplacement de serviette !)
Business response:
Michel, we appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit due to our hotel policies. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Staff not helpful Really bad experience
Business response:
Dev, thanks for choosing us. We apologize for the service issue you experienced. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
This is my second time staying at this location and this time staff was much better. The public area was neat and clean however, the hotel chose to keep the hallway ac off. The room AC was very cold but noisy and just had too much traffic noise. The room was clean but there was a scuffed bathrm wall, the entire faucet the in kitchen area moves and chair cushions had a few small stains. Overall the my stay went well because of location since there was many restaurants and being close to NYC.
Business response:
Thanks for taking time to share your review online. Although you liked our location, we apologize that we couldn’t live up to our promise of providing you a perfect stay. Your feedback is shared with the appropriate teams in an effort to improve our future guest experienced going ahead. Please give us a chance to restore your trust in us in the near future. Sincerely, Hotel Management
no complaints, budget hotel , enjoyed front desk staff , specially day time are excellent and very helpful . hotel overall is okay for budget travellers . very nice . wifi is not good so dont expect much or dont compare it with your home network. very easy to travel to NYC and close to walmart for local shopping . few resturants around too .
Business response:
Vijinder, thank you for being our guest at Extended Stay America. We are happy to know you were impressed by the service provided by our courteous associates and found us to be a good value. We will be sure to share your compliments with our team. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
별로 지나가며 하루 묵기 숙소 정도. 불친절한 스태프, 부실한 조식
Business response:
Thank you for being our guest. We are disappointed to read your review and offer our sincere apologies for the poor service you received from our associates while you were here. Also, we are sorry our breakfast offerings weren't to your satisfaction. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate individuals in an effort to improve our future guest experience. Please consider a return visit to our hotel so that we can provide you with a better stay on a fu... read more
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.