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Extended Stay America Select Suites - Atlanta - Alpharetta
- Hotels
- Alpharetta, GA
About this business
Location details
860 McFarland Parkway, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awful We checked out in two hours and want Expedia to refund our money. Had to find another hotel
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Cheap, for a reason. The entire third floor smelled like cigarette smoke. I tried two different rooms and I had no choice but to pick the less smoke-smelling one, since that's all they had to offer. It's a low-cost extended stay hotel, not a family-vacation kind of place, so just keep that in mind. It was ok for me traveling alone for business for a few days, but the smell really put me off. I am very tolerant, but if I had been with my wife, surely we would have changed hotels.
Not for me, ok for you if you don't mind smoke. First night worn out mattress. Wake up and go to pull back cover find a dry flattened bug in bed. A silverfish bug not a bed bug. Go to get a shower move curtin to find a swirl of hair stuck to the tub wall. Smells like smoke everywhere. Got my money back.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Provided with a smoking room on a smoking floor I had booked a non-smoking room and was provided a smoking room due to availability, no other hotels in the area due to a convention.
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
No non-smoking rooms available I think I should be refunded for my stay here, I booked and received confirmation of a non-smoking room in Expedia, hotel front-desk stated that no non-smoking rooms were available. Placed on a smoking floor in a smoking room, front-desk assured that next day a non-smoking room would be availble - it was not. I had to depart the hotel after two nights because I would wake up with a headache and smelling of smoke.
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Bad Internet rude receptionist. Rude receptionist lady did something else then service while knowing I am waiting for about 5 minutes. Internet was a turture.
Business response:
Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you back.
Business response:
Thank you for rating our hotel.
Staff was excellent! Billy in particular was helpful and accommodating.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased with most of your stay. We are happy to see that you liked the location and staff.
Will never Stay again bed is a dorm room bed, the place look like an old dorm hall, to much money for a piece of Crap
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta
How is Extended Stay America Select Suites - Atlanta - Alpharetta rated?
Extended Stay America Select Suites - Atlanta - Alpharetta has a 3.3 star rating with 1,061 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta open?
Extended Stay America Select Suites - Atlanta - Alpharetta is open now. It will close tomorrow at 12:00 a.m.