Extended Stay America Select Suites - Atlanta - Alpharetta

Anonymous 

on Expedia

7 years ago

Was an awful experience for my Aunt and Uncle who traveled 7 hours at the age of 77 for my sons wedding. After taking them to the hotel at 8:30 pm which i picked out so they cold be close by they went up to room and want even cleaned yet. No sheets on beds and dirty towels laying on bathroom floor. had to wait another 15 minutes for a clean room. Because after this experience they decided they did not want to stay the other night and left to go home. I have tried to get in contact with expedia numerous times but cannot reach... read more

Tonya 

on Expedia

7 years ago

Ok at best I called the hotel 7 times between 10am & 6pm, no one ever answered, the answer machine was full therefore unable to leave a message. Finally had to call Expedia to help me. The female clerk working was ridiculously slow & unprofessional. It was quite irritating. Room was decent. 

Anonymous 

on Expedia

7 years ago

checked in at 8:30 pm, room was still not ready, until 9:15 pm very nice staff, but the management appears to have left them very shorthanded 

addicks10 

on Expedia

8 years ago

Good location. But not really a hotel, The location is good. However, it is not really a hotel, more a doss house for families on welfare. The facilities are basic. No maid service. You have to ask for clean towels and toilet rolls at reception. 

Anonymous 

on Expedia

8 years ago

Late night check-in disaster I arrived for a late night check-in, and called the operator as instructed. After over an hour, the operator was not able to find the overnight staffer, and I was forced to find another hotel at 2am. 

Anonymous 

on Expedia

8 years ago

Free wifi but no internet access and charges an extra $5 a day to use. Doesn't change sheets daily only every 2 weeks. Have to turn in towels in order to get a new one. Will not use in the future.