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Extended Stay America Select Suites - Atlanta - Alpharetta
- Hotels
- Alpharetta, GA
About this business
Location details
860 McFarland Parkway, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not at all what I expected I was not aware when I booked this hotel was an extended stay. I also didn’t realize extended stays didn’t provide basic services like cleaning regularly. If you’re looking for a long-term stay (like a month or more) this location might work for you. It is not one I would ever stay at again. In fact, we were so disappointed with the facilities we ended up leaving two days early and staying somewhere else. I just kept getting this weird feeling that things were unclean and a bit suspect. The beds ar... read more
Business response:
I'm so sorry our hotel did not meet your expectations. You are right that we specialize in extended stays and have many happy guests who thoroughly enjoy our accommodations. We would love to welcome you back if you ever have extended stay needs or travels in the future.
The bed was extremely uncomfortable, the rooms were partially clean. But relatively quite.
Business response:
We hope you'll visit us again for a better experience.
Miserable Bed was worst I have ever tried to sleep on. No amenities what so ever. So glad it was only one night!
Business response:
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our simple philosophy and that guests pay only for the amenities they want to use. It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
It was not at all good experience. Room is ok, but common area is smelling bad, not a value for money, construction going on in front of the hotel.
Business response:
We are so sorry to hear that you experienced some odors during your stay. Your comments have been shared with our operations team to ensure your future stay is a pleasant one. Thank you for letting us know.
Not so nice. The building was fairly pleasant appearing on the outside and the grounds appeared to be well kept. The staff was friendly. The interior public areas smelled horrible. The room itself appeared neat but I found that the floor was dirty.
Business response:
Thank you for the reviewing our hotel. We are pleased to hear that our location was convenient for you but sorry that the cleanliness of your room let you down. We are known for our super clean rooms so we are passing along your feedback to the operations team so they can ensure all rooms meet our high standard of cleanliness. We appreciate that you let us know and hope you’ll be back again soon.
Spend an extra dollar, drive an extra mile Fire alarm went off around midnight three out of the four nights. Entire third floor smelled like cigarettes, thin walls, very loud AC. Dissatisfied costumers everywhere, i would recommend avoiding this place and reading all the other reviews first.
Business response:
Thank you for sharing your experience, Eugene. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.
Fire alarm went off twice on our stay.have to ask for new towel.have to take out own trash or 25$ fee.no ice machine..bed was very uncomfortable. Pillow was rock hard..need I say more?
Business response:
We are so sorry for the negative impressions you got during your stay with us. Your comments have been forwarded to the staff and operations team to provide them with additional feedback on your impressions of the hotel and so they can address the issues you mentioned. We wish you the best in your future travels.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
dirty and smelly. people cooking dinner in their rooms
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you experienced some odors and other issues during your stay. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We're so sorry you had a disappointing stay.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta
How is Extended Stay America Select Suites - Atlanta - Alpharetta rated?
Extended Stay America Select Suites - Atlanta - Alpharetta has a 3.3 star rating with 1,061 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta open?
Extended Stay America Select Suites - Atlanta - Alpharetta is open now. It will close tomorrow at 12:00 a.m.