Extended Stay America Select Suites - Atlanta - Buckhead

Business response:

Dear Timothy,Thank you for your feedback regarding your recent stay. We are sorry to hear that your experience did not meet your expectations, particularly with the room environment and lobby conditions. Cleanliness and guest comfort are our priorities, and we appreciate your comments, which help us identify areas for improvement. Your concerns will be shared with the appropriate team to ensure we enhance our services moving forward. We hope you consider staying with us again, allowing us the chance to provide you with a bet... read more

Business response:

Dear Jasmine, Thank you for your kind words. We are delighted to hear that your stay was pleasant. Your feedback is invaluable to us, and we look forward to welcoming you back for another enjoyable experience.Sincerely,Hotel Management 

Business response:

Dear Jasmine, Thank you for giving us a generous rating. We are happy to know that we were able to meet your expectations and provide you with a pleasant stay. At Extended Stay America, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. We value your business and look forward to serving you again in the near future.Sincerely,Hotel Management 

Business response:

Dear Jason, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's excellent you enjoyed your clean room and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management