Extended Stay America Select Suites - Atlanta - Buckhead

Business response:

Dear Ayanna, We sincerely apologize for the situation you described. You are absolutely correct in expecting a comfortable and clean environment when staying with us. Although we regularly treat our property, we have contacted our pest control provider to address the issue as quickly as possible to uphold our company's high standards. Thank you for bringing this to our attention. We work hard to make our guests happy; therefore, we genuinely regret not meeting these expectations during your stay. We hope you will revisit so ... read more

Business response:

Dear Terry, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your stay with us at Extended Stay America and were pleased with all that was offered. Thank you for being our guest and for your feedback. We wish you all the best with your travels!Sincerely,Hotel Management 

Business response:

Dear Deondra, Thank you for being our guest. Please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We will address the concerns you mentioned as soon as possible. Apart from this, we hope you enjoyed your pleasant time. Please give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are... read more