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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was just okay - meh. Place needs updating. Mildew grungy feel. Hit n miss on which lights worked needed light bulbs or also even needed brighter light bulbs it was pretty dark with lights on. Stove top definitely needs to be revamped only one burner did work. Drawers were broken in kitchen so couldn’t use them. Surprisingly no elevators. WiFi was pretty weak. Had to go buy own wash clothes n towels theirs were old in dingy not white. Staff was polite. Could be better but wasn’t worse.
Business response:
Thank you for the candid review. We are glad you had a pleasant stay overall. However, we are sorry for the difficulty you had with connecting to the internet, and be assured we will share your comments with our internet service provider to make sure the problem is resolved. We also apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problem is fixed. Thank you for sharing your experience. We hope you will return to see how we have improved due to your... read more
My Extended Stay America Visit The room was very nice and clean, and the area was beautiful.
Business response:
Thank you for your review and for your wonderful comments about our hotel. We are very glad you found your room to be so comfortable. Fresh accommodations are the very foundation for a great stay and we are glad that we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management
mal servicio no lo recomiendo
Business response:
Maribel, thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,196 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.