This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome stay Best place to stay!! The staff was so amazing!! We went to watch a ballgame and the hotel was about 3 blocks from the stadium. We will definitely be back!!
Business response:
Dear Dacus, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation and for sharing that you will be returning in the future. We look forward to welcoming you soon. Sincerely, Hotel Management
Good bed. I’m spoiled the sheets were a bit tough. Otherwise no problems the staff was very friendly.
Business response:
Dear Virginia, thank you for taking the time to share about your stay at Extended Stay America. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely Hotel Management
Very friendly staff
Business response:
Dear Adrian, thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they played a significant role in making your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
There was no one at the front desk for check in for about 10 minutes and no bell to call someone. Someone was calling on the phone for about 3 minutes at the desk. The room looked modern except for the water features. The sink constantly dripped and both the bath and shower heads would run at the same time with no way to adjust.
Business response:
Thank you for sharing your review and the details surrounding your recent stay. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired so this lapse in service is not repeated. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. We hope you will return to experience our hotel as we ... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,172 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.