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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Old facility but close to the location we needed to be. There is no breakfast just coffee and store bought muffins.
Business response:
Maya, thank you for your review. It's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast was not to your liking. We will make note of your feedback as we plan any changes to our breakfast. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
My mom sister and I loved front desk receptionist was so friendly and welcoming. We will be staying at this location when we come back into town.
Poca limpieza de las áreas comunes. El microhondas no funcionaba.
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
The staff at this place was amazing! So very friendly. It was easy to check in, easy to check out. The hotel itself is very quiet. The room was more than we needed, but great! It had a full size fridge, microwave, little table to eat, hot plate, huge TV, recliner, all in that little room. It was really great, especially if you were staying more than one night. It was located right next to the Braves stadium. We walked to our concert and back, with no problem. Plenty of food within walking distance, also. The room itself was ... read more
Business response:
Gwyn, thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our fully-equipped suite, ideal location, and courteous staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Renee saved our trip! Due to a huge mistake by the rep from Hotels.com, we were listed as No-shows and our room was cancelled and they were booked solid. We were mortified and furious learning this upon our early morning arrival after a red-eye flight across the country. Fortunately, this property has the Queen of Customer Service working for them- Renee! She was able to get us into a room that had been unavailable due to heavy smoke smell. We told her we’d take it. Before she let us book, she took us to the room to be sure ... read more
The stay was overall good. Did not like the idea that all utensils and kitchen items was not available . No hair dryer.. the bed is hard as a rock.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,196 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.