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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not worth the money Starting with the room itself: the bathtub looked like it hadn't been cleaned in months, the grout in the shower looked like it hadn't ever been cleaned, the floors were dirty, there was a hole in the bathroom door that looked like repairs had been started but not anywhere near completed, and the bed was highly uncomfortable. I called the front desk to request more pillows and towels/washcloths, but was told they could not provide any additional pillows. I was told they would bring more towels/washcloths ... read more
Business response:
Thank you for posting a review of your stay. Although our location was ideal for you, we apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your concerns with our housekeeping team, and we're working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We have also shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will give us a chance to redeem ... read more
I didn't know you have private parking spots. Obviously somebody there doeas
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the inconvenience you had. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It’s quite and off the beaten path. Walking distance to restaurants and things The bathrooms are old and needs to be upgraded
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our location close to many places and had a pleasant visit. However, we are sorry we missed meeting some of your expectations. We appreciate your feedback and will share it with the appropriate team. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.2 star rating with 1,301 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.