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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
External area looked good. Well kept. Person at desk very friendly and helpful. Room was very dusty. Sheets didn’t fit bed, came off first night. Only stayed two nights so I remade as best I could. Grandson found hair in shower and in the towel he used. Also found part of a weave on bathroom floor. Obviously not well cleaned.
Business response:
Thank you for being our guest. We are pleased to know you liked our front desk associate, but we are sorry for the cleanliness issue you encountered in your room. Your feedback has been shared with the housekeeping team to be more attentive in their work. Thanks again, and we hope to have an opportunity of hosting you again so that we can make it up to you. Sincerely, Hotel Management
Good enough The room was nice. Unfortunately there was a leak from the AC return over the bed, but it wasn't bad enough to contact for service for our short stay. The pillows were flat and hard, and there was no coffee machine! Also the vending machines were out of service. Other than that, the room was comfortable enough for our short stay.
Business response:
Sarah, thank you for staying at Extended Stay America. We are glad to know you liked our accommodations and that you had a nice time with us. However, we are sorry for the maintenance issue you encountered and regret the inconvenience caused due to the amenities. We have shared your feedback with the appropriate team members. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
The stay was ok Not much housekeeping
Business response:
Rosetta, Thank you for being our guest and for taking time to review your experience at Extended Stay America. We're delighted your stay was mostly positive although we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Your feedback has already been shared with our staff, and we will do our best to ensure your next st... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.2 star rating with 1,281 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.