Extended Stay America Select Suites - Atlanta - Cumberland Mall

Business response:

We appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your recommendation is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you had a great stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Sonya, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you found us to be at a fair price and that you were pleased with the service provided by our associates. However, we're sorry for the cleanliness issue you had in your room. We have asked our housekeeping team to be more diligent with their efforts moving forward. It was our pleasure accommodating you, and we look forward to seeing you back soon. Sincerely, Hotel Management 

Business response:

Mark, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management 

Business response:

Although you liked our location, we are sorry you were unhappy with our hotel policy. Being an Extended stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home like stay. We hope you reconsider staying with us again soon! Sincerely, Hotel Management 

Business response:

Hector, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you found us to be good value and that you had an overall good stay with us. However, we are sorry for the inconvenience you had in your bathroom. We hope you will consider us again when your travels bring you to our area. Sincerely, Hotel Management