Extended Stay America Select Suites - Atlanta - Cumberland Mall

Business response:

Thank you for being our guest. We're sorry for not meeting some of your expectations and that you feel we did not merit the rate you paid. Please know we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Tisha, thank you for choosing us. We are glad you liked our location and that you found our pricing reasonable. However, we apologize for the inconvenience caused to you. Your comments are appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

We appreciate you for the gracious review of Extended Stay America. It was a pleasure knowing everything went well during your stay and that you loved the comfort of your well-appointed room. On behalf of our team, we thank you for the recognition and invite you for another visit. Sincerely, Hotel Management 

Business response:

Teresa, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Clara, thank you for choosing Extended Stay America. We are thrilled to read you had a restful stay in your well-appointed room and that our ideal location was the highlight of your stay. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We're delighted to know you loved having the kitchenette in your room and that our wonderful location was convenient for your needs. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management