Extended Stay America Select Suites - Atlanta - Cumberland Mall

Business response:

Rosetta, Thank you for being our guest and for taking time to review your experience at Extended Stay America. We're delighted your stay was mostly positive although we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Your feedback has already been shared with our staff, and we will do our best to ensure your next st... read more

Business response:

Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Tyler, thank you for choosing to stay with us at Extended Stay America. We're glad to know you had a pleasant time with us and that our location worked well for you. We appreciate your business and look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're happy to know our location worked well for you and that the service provided by our associates met all your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management