This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good price for what you get. It a good place to stay but you need to know the details. This hotel worked out great for us. It is close to many venues. It is quiet and secluded. You can go for a run in the neighborhood. You just need to know going in there is no maid service for the week. There is a small kitchen but you need to bring everything you need to cook right down to utensils. For me it was fine and price beat anything around. Staff was very nice.
Business response:
Thank you for being our guest. It is a pleasure to know you had an overall pleasant stay and found us to be affordable. However, we are sorry for the issue you had and regret if any inconvenience caused. We hope to have the opportunity of welcoming you back when in the area. Sincerely, Hotel Management
Baseball trip My daughter and I went to sun trust park to attend 2 Atlanta braves games. The hotel was walking distance which made it easy to go to park
Business response:
Phil, thank you for choosing to stay at Extended Stay America. We are glad to know you found our location perfect for your needs and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Just fine nothing fancy, but clean and staff was nice.
Business response:
Thanks so much for confirming to future travelers what a great choice we are. We are thrilled to see you thoroughly enjoyed your time at Extended Stay America and were impressed with the service provided by our courteous associates. We are looking forward to welcoming you on your next visit to our beautiful city. Sincerely, Hotel Management
We were moved. I had a reservation through hotels.com for well over a month before my trip. Yet the hotel did not have a room for me and had to move me to their sister hotel 7 miles away. Pain in the butt at 11pm.
Business response:
Thank you for being our guest. We are sorry for not accommodating you at our hotel and regret the inconvenience it caused. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Business response:
Resha, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Friendly, accommodating staff
Business response:
Thank you for choosing to stay with us. We are thrilled to know you loved our hospitality and enjoyed with us. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Very relaxing Very good wounderfull place, excellent location the view,close to the mall and the city
Business response:
Martha, thank you for being so specific in your evaluation of our hotel. We are thrilled to know you loved our convenient location and had a great time with us. We look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Staff check Check in took so much of my time. The rooms weren’t clean by 3pm. I was then sent to a room on the lower level which I did not request and there was a guest still enjoying the space.
Business response:
Alesha, thanks for being our guest at Extended Stay America. We are happy to know you had an overall good stay. However, we are sorry for the service issue you had and regret the inconvenience this caused. Your concern has been shared with the concerned team members to improve our guest experiences. It's our goal to provide an excellent customer service, and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
Staff Nice and clean room and staff was excellent and it's close to somewhere to eat and its close to shops close by
Business response:
Dash, thank you for the glowing review of Extended Stay America. We are glad to know you liked the service provided by our courteous associates and were impressed with our location close to many attractions. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,172 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.