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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok Stay Beds were fairly hard and had to go to the front desk to get toilet paper and an ice tray and cups. No plates etc in the room. The internet was super slow. Less than 1 Mbps which I wouldn't consider high speed internet. We stayed besides the laundry and you could hear the machines through the night not loud but one of those sounds just enough that it was heard.
Business response:
Justin, thank you for being our guest at Extended Stay America - Atlanta - Cumberland Mall. We are pleased to know you enjoyed your overall stay. However, I am sorry for the issued you had while being here and regret the inconvenience it caused. I have shared your concerns with my management team in an effort to improve our service and facilities moving forward. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Comfortable and easy access to Braves games. We made an overnight stop to catch a Braves games while driving through Ga. The room itself was okay. The beds were comfortable and clean, and the bathroom was clean but housekeeping obviously skipped on vacuuming the floors. It was pretty obvious. Also, they were short on clean towels, so we had to wait for some to be cleaned. The front desk staff were very friendly and helpful.
Business response:
Thank you for choosing Extended Stay America - Atlanta - Cumberland Mall for your overnight stay. We are glad to know you were pleased with the service provided by our Front Desk associates and had an overall comfortable time with us. I have also shared your observation with my Housekeeping team to be more diligent going forward. We hope to see you again in the near future. Sincerely, General Manager
Business response:
We appreciate you being our guest. We want all of our guests to enjoy their trip, so we apologize if any inconveniences were experienced. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Nicole, we appreciate your business. Ratings like yours help show we are doing things right. Thank you for staying at Extended Stay America - Atlanta - Cumberland Mall. We would love to welcome you back the next time you are in the area. Sincerely, General Manager
Gutes Hotel Schönes Hotel mit sauberen Zimmern..inklusive Küche..ohne Einrichtung. Für jeden Löffel muss man an die Rezeption gehen. Früh wurde ein kleiner Snack vom Hotel angeboten, der scheinbar nicht mal für die Hälfte der Gäste reichte. Zimmerservice war bei 2 Übernachtungen auch nicht dabei.
Business response:
Thank you for choosing Extended Stay America - Atlanta - Cumberland Mall. We are happy to know you liked your suite, but we are sorry for the inconvenience you had in picking up the kitchenware from front desk every time. Dishwares are kept there to ensure it remains clean, and that hygiene is maintained. Also, to mention the housekeeping service is provided to the guest who stays with us for 7 nights or more, in order to offer minimal intrusion to their home-like stay. We are happy to provide this at your request, for a min... read more
Business response:
Michael, thank you for choosing Extended Stay America - Atlanta - Cumberland Mall. We are happy to know you loved being with us and that you had a comfortable stay. Thanks again for being our guest. We look forward to welcoming you back soon! Sincerely, General Manager.
Great hotel! My stay was great! Staff was very nice! Hotel was clean and very comfortable. I would definitely recommend this hotel!
Business response:
Steven, thanks for recommending Extended Stay America - Atlanta - Cumberland Mall. We are thrilled we were successful in providing you a comfortable stay with our exceptional service. Thanks again for recognizing our efforts. We look forward to seeing you again soon. Sincerely, General Manager
Business response:
Sarah, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Atlanta - Cumberland Mall. Sincerely, General Manager
My place in Georgia My work often has me in Marietta, GA and I have stayed in many of the area hotels over the last three years. ESA-Cumberland is where I feel most comfortable. The staff is superb, the hotel is convenient and the rooms are comfortable. Perfect for me!
Business response:
Thank you for choosing Extended Stay America - Atlanta - Cumberland Mall for your business trip. It's nice to know we met all of your expectations and that you thoroughly enjoyed your time with us. Your feedback is much appreciated, and we look forward to your return visit soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.2 star rating with 1,281 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.