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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dennis, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon Extended Stay America - Atlanta - Cumberland Mall. Sincerely, General Manager
Business response:
Christopher, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Tianis, we appreciate you taking the time to share your wonderful rating. It’s our pleasure knowing you had an amazing stay. We look forward to welcoming you back to Extended Stay America - Atlanta - Cumberland Mall. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Atlanta - Cumberland Mall and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
The most affordable place in a great area. 5 minutes from everything. Would stay again for another one night visit.
Business response:
Keith, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Atlanta - Cumberland Mall. We are happy to read that you liked our convenient location and the great value we offer for the price. It was our pleasure serving you, and we look forward to your next stay with us soon. Sincerely, General Manager
Clean & friendly close to stadium No ice machines! No elevators so I needed ground floor. Had 1 left. Got my keys and went to the room only to find it looking lived in. Found out later housekeeping simply didn't clean it after the checkout. Next room given was the model. While it was clean the blanket had huge holes in it. There's no ice machines on property but I didn't find out until the next day. There's apartment size fridges with ice trays but I didn't make any thinking there would have been ice available when we return... read more
Business response:
Jo, I'm glad you appreciated the service from our associates and the location which was convenient for your needs. I would however like to apologize for the disappointing aspects of your stay. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, General Manager
check-in Early check-in would be nice
Business response:
Jeff, thanks for the wonderful feedback. We are happy all went great during your stay and that you were satisfied with all that we have to offer. We appreciate your suggestion and have taken a note of it. It was good to have you here at Extended Stay America - Atlanta - Cumberland Mall, and we hope to welcome you back soon. Sincerely, General Manager
This is an extended stay hotel. There were no dishes or silverware of any kind provided. There were no cups, at all. There were two of us in the room and only three towels, no wash rags no dish towels. The shower curtain was very short and the water soaked the floor. The bedspread had what looked like cigarette burns even though it was a non-smoking facility. Overall we're not happy campers.
Business response:
Thank you for choosing to stay at our hotel. I am sorry for the disappointing stay you had with us and for the issues you experienced during your visit. I have shared your concerns with the concerned team to ensure it does not happen again with our future guest. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Towels and linens may be exchanged at ... read more
Ok Stay Room had no kitchen items. After a couple of nights another guest told me that I could ask for the items.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.1 star rating with 1,248 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.