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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thankfull it didn't have bedbugs. But the whole area smells like pee. People actually live there, not your ideal stay for a business trip. They are loud at all time of the night, my room was super dirty floor was sticky, hole in the couch, ac super noisy leak in the shower tiles off super out dated and people use the wall as cigarette stray.
Business response:
Dear Vannessa, Thank you for sharing your review of our hotel. We sincerely apologize that your stay did not meet your expectations and for any discomfort you experienced. While we strive to provide a clean, safe, and peaceful environment, we understand that noise and certain limitations of our property affected your visit. Your feedback is incredibly valuable, as it highlights the areas we need to improve, including maintenance and the overall guest experience. Please know that we are committed to addressing these issues to... read more
you get what you paid for! no breakfast they changed!
Era imposible quedarse en ese cuarto de lo sucio que estaba. Apestaba a Marihuana
It’s close to Truist Park, stores & food spots which is great but everything else is a no. When you first walk in the smell of the room hits you like a brick, please change the carpet because there’s an obvious smell stuck in it. It was a cigarette and seafood kind of smell going on, it needs more lighting as well. The bathtub was dirty and the room looks NOTHING like the pictures. The pull out sofa had holes in it so we didn’t even use it, we slept on top of the covers because the sheet under it was dirty. The staff was exc... read more
The worst hotel ever! Steps smelled of urine, the room smelled of cigarette smoke and it took over 30 minutes to get a check in attendant not to mention had men walking around outside at night.
Do not stay Unfortunately, my experience was far below expectations. Trash lined the walkway to my room, the bathroom lights did not function, and the in-room phone was didn’t, leaving me unable to call the front desk for assistance. These issues made my stay uncomfortable and frustrating. I hope you will take this feedback seriously,
Llegué en la noche y me dieron una habitación toda sucia ,llena de basura y con la cama desatendida ,la muchacha fue muy amable en cambiarme la habitación ,la nueva habitación con peste a cigarro ,si se supone que aquí adentro no se debe fumar ,solo le daré una estrella
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,172 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.