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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall a great experience
Quick Staycation Check in was extremely easy. The representative who assisted my was very insightful and the property itself was well maintained and fairly quiet. I would definitely recommended this property for solo trips or a quick staycation
Business response:
Dear Tamario, Thank you for your kind words and your recommendation to fellow travelers! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay.We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management
Room was missing all kinds of lightbulbs. Microwave dangerous. Just in a little rough shape but probably expected for the type of place.
Business response:
Dear Kathy,We’re sorry the room didn’t meet your expectations. Missing lightbulbs and concerns about the microwave’s condition shouldn’t have occurred, and we’re addressing this with our team to ensure improvements. Your feedback helps us refine the experience for future stays. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
The staff in the lobby were so welcoming and kind. The property needs to let people know though that there is a $100 hold fee when you go to check in. That should be included on the post on the website so people are not caught by surprise. It is unfair to the staff for them to have to deliver that surprising news to guest. However, the staff was very kind and understanding but the hotel needs to let visitors know that ahead of time instead of waiting to inform them when they check in. It's not fair to staff to have to inform... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,196 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.