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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Security Concerns I don't think I will return in the future due to security issues. Beware that the door may bolt lock from the inside and lock you out of your room. I experienced this during our stay. We left out to grab some food and upon returning our room was locked from the inside. After reporting the matter to the front desk clerk, who was extremely helpful, I had to personally pop the lock with this special tool they had available. The property does not have a maintenance worker on the property. On top of this, we wer... read more
Business response:
Dear Latisha, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. Considering our friendly staff, we hope to have another occasion to host you in the future and provid... read more
Good
Business response:
Dear Levi, Thank you for reviewing our hotel. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest. Sincerely, Hotel Management
Short stay friendly staff
Everything was nice, $40 for cookware was kind of crazy, saying that the stove top comes in the room.
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay with us! We're thrilled you enjoyed our clean rooms and overall service. However, we apologize for the disappointment with the rate of the kitchenware. We're looking forward to welcoming you back to Extended Stay America! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,172 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.