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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent staff and convenience
Conveniently located near truest Park about a 20 minute walk . A decent stay for a two-star hotel
What I liked about the property was its location to restaurants. What I did not like about this property was the rooms did NOT look like the online photos. The room old and questionable. We had to stay because we had no other options but would go visit first for updates before booking ever again.
Business response:
Dear Kelly, Thank you for sharing your experience with us. We’re glad to hear that our location near restaurants was convenient for your stay. However, we sincerely apologize that the room did not meet your expectations. Your feedback is incredibly valuable, and we appreciate your patience. We hope you’ll consider revisiting us in the future for a better experience. Sincerely, Hotel Management
Do not ask to check in earlier, called front desk and had made arrangements but as soon as i arrived they said the room was not ready. Did the upgrade for a room that was ready only to find leaking faucet, broken doors and the fold out couch broken as well. Glad to have stayed one evening only...
Business response:
Dear Amanda, Thank you for taking the time to share your experience. We are sorry to hear about the inconvenience you faced upon check-in, especially after making prior arrangements. It’s disappointing to know that your upgraded room had maintenance issues, and we understand how frustrating that must have been, especially after a long trip. Your feedback has been shared with our team to address these concerns promptly and ensure better communication and room readiness in the future. We appreciate you bringing this to our att... read more
Good value for the money.
Business response:
Dear Bolanle, Thank you for your kind words! We’re so pleased to hear that you found your stay to be a great value. Providing a comfortable and affordable experience is something we take pride in, and we’re glad it met your expectations. We hope to welcome you back again soon for another enjoyable visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,196 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.