This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is infested with roaches and service is virtually nonexistent. Even beyond the roach infestation there were used artificial eye lashes on the floor of my SECOND room at this property. Sandy Springs is beautiful but never again will I book an Extended Stay based on my experience
Business response:
Dear Guest, We sincerely apologize for the serious cleanliness and service issues you encountered during your stay. Reports of roaches and inadequate service are completely unacceptable and fall far below our standards. We are deeply concerned and will share your feedback to our housekeeping, and pest control teams. We truly regret that your stay at our property did not reflect the quality we strive to provide. Your feedback is invaluable in helping us improve, and we regret the disappointment caused. We value every guest’s ... read more
Roach motel. Very out dated worn furniture. Stained tubs
Business response:
Dear Guest, We sincerely apologize that your stay did not meet your expectations. The concerns you raised regarding cleanliness and the outdated furniture are taken very seriously. Please know that our housekeeping and maintenance teams will address these issues to ensure all rooms are properly cleaned, updated, and maintained to provide a more comfortable environment for our guests. Your comments are invaluable in helping us improve our property and services. We regret the inconvenience you experienced and hope to have the ... read more
The kitchen had nothing but roaches. Worst place I've ever been. Only stayed because it was convenient to the hospital.
Business response:
Dear Lizabeth, Thank you for bringing this to our attention. We truly regret to hear about your experience and understand how upsetting it must have been. We follow a regular pest control program to maintain cleanliness and comfort, but we’ll be raising this issue with our housekeeping team right away to ensure it’s addressed thoroughly. Your feedback is extremely valuable in helping us improve the overall guest experience. We hope you’ll consider giving us another opportunity in the future so we can provide you with a more ... read more
Place smelled of weed and body oder. We got to our room to find the pull out bed was flithy, and a roach crawling on the bed going under the pillows. We immediately left.
Business response:
Dear Joshua, We sincerely apologize for the condition of the room and the unpleasant experience you encountered. The cleanliness and comfort of our guests are our top priorities, and we take your comments very seriously. Please be assured that our housekeeping and maintenance teams have been notified to prevent such occurrences in the future. We deeply regret that your stay did not meet your expectations and appreciate you bringing these matters to our attention. We hope to provide a much improved experience on your next vis... read more
Cockroaches every where. I kept waiting for the rats to come next.
Business response:
Dear Samuel, We sincerely apologize for the issues you experienced with pests during your stay. Maintaining a clean and safe environment for our guests is our top priority, and your comments have been immediately shared with our housekeeping and pest control teams. We take feedback like yours very seriously, as it helps us improve our services and prevent similar situations in the future. We regret that your stay was affected and hope to have the opportunity to welcome you back under better circumstances. Sincerely, Hotel Ma... read more
Friendly Staff. Subpar Room. The staff was friendly, welcoming, and helpful! The room was much less impressive in person than the photos on the website. Fixtures were dangling from the well, the microwave did not work, there were stains all over the carpet/walls, and there was no desk for me to eat/work on like shown in the pictures. It smelled like smoke and my key took 5+ tries for it to work every time I entered my room.
Business response:
Dear Julian, Thank you for sharing your feedback with us. We are pleased to hear that our staff made you feel welcome and provided friendly service, as guest care is always our priority. However, we regret that your room did not meet expectations and that you encountered issues such as carpet and wall stains, smoke odor, malfunctioning fixtures, and key access difficulties. This is not the experience we strive to deliver, and your concerns have been shared with our maintenance and housekeeping teams for immediate attention. ... read more
Had to kill cockroaches EVERY DAY. They were everywhere. Hotel pictures are not up to date. The ceiling was peeling & has brown spots. The cause with the pull out was dirty & has stains . The room smelled like pee
No irons, no ironing boards, no microwave, no hair dryer, no phone in the room, extra fees for dishes, bucket in the hallway to catch dripping water and there was a glove in it. Hair on the towel, dirty fridge inside and outside upon my arrival. Only one clean room at 3:00 p.m. and it was by the back door--too loud. Dirty rugs in the hallway. Police activity out front upon departure. Just terrible. I left a day early and would never stay here again.
Pretty disappointed with this hotel. Pictures online are obviously not this property and do not even resemble the layout. No one at the front desk to check you in after 11pm and they don’t return until 10am the following day. Key did not work to let me back into building in the middle of the night and no one was there. Luckily my girlfriend was with me or I don’t know what I would’ve done. No amenities whatsoever. Asked for an extra towel and was told I had to pay, even just exchange for clean ones. Lady working there was ex... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.