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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I waited on someone to come and grab me and no one never came I waiting 15-20 after calling the receptionist who told me someone will come in 10 minutes smh a need a refund
Business response:
Dear Geleet, Thank you for taking the time to share your experience. We regret that your wait was longer than expected and that assistance was not provided in a timely manner. Situations like this are not reflective of the attention we aim to provide, and we understand your frustration. Your comments have been noted and will be shared with our team. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Roaches
Business response:
Dear Stephanie, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for any inconvenience or dissatisfaction you may have experienced. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team. We hope to have another opportunity to show you the outstanding visit you deserve on your next visit to the area. Sincerely, Hotel Management
Estaba sucio, habían cucarachas en los muebles de cocina, baños y escritorio. El último día que estuve allí cucarachas grandes en la puerta
Business response:
Dear Ana, Thank you for staying with us and sharing your concerns. Please accept our apologies for not meeting your expectations during your visit. We reassure you that we do everything possible to discourage the entrance of outside insects. Our pest control provider services our hotel on a routine basis. However, we will address this with them to ensure any future issues are resolved. We regret the frustrations you experienced and are grateful for your patience. Thank you again; we hope you will give us a second chance to d... read more
Never Again We as a family did not enjoy this hotel. I guess i was expecting a bit more from an Extended Stay. We had a room that slept 6, stove had rust spots on top, the fridge was old and dirty. They did not offer breakfast, not even coffee! The room smelled of old smoke and the windows were so dirty you couldnt see the outside. No exaggeration. The only 1 positive was the bed. It was comfortable. The floor was so dirty we had to wear our socks and then threw them away they were so black. We were contemplating going to an... read more
Business response:
Dear Jeannine, Thank you for choosing us and for taking the time to share your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We appreciate that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the s... read more
The building and room were horrible. Hallways smelt of urine. Roaches in the bathroom at night. Only one burner worked. People yelling in the hallways at night. Someone sleeping in the hallway in the morning pictures were very deceitful.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. Please return; we look forward to the opportunity to host you again and provide you with the seamless s... read more
Dirty hotel, people stand around smoking weed and cigarettes outside . The hotel room smells and the rooms are dirty and nasty
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Smoking is never allowed on our hotel premises. Please revisit us next time you are in the area to see our commitment to exceptional hospitality. Sincerely, Hotel Management
This hotel has horrible accommodations. Firstly, if you check in after a certain time, there is no one at the front desk to assist you. You can’t get anyone on the phone if they do they don’t know what’s going on and I was double booked meaning I had a reservation, but somebody else was on my entire reservation so I couldn’t get a room I had to purchase an entire entirely different room
Business response:
Dear Guest, Thank you for sharing your experience. We sincerely apologize for the challenges you encountered during your check-in. The situation you described regarding the reservation confusion and lack of front desk assistance is certainly not the level of service we strive to provide. We understand the frustration this caused and regret the inconvenience you faced. Your feedback is important, and we will address these issues to ensure a more seamless experience for future guests. We appreciate your patience and hope for t... read more
Bad
Business response:
Dear Guest,Thank you for taking the time to share your feedback. It's disappointing to know your experience didn’t meet expectations. Guest impressions are always valued and help guide efforts to ensure a more positive and comfortable stay. Should you choose to return, every effort will be made to provide an experience that aligns more closely with what you had hoped for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.