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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel rooms are very dirty. Nothin in the room but the bed and TV. Literally!!! You have to ask for anything that you may think you need in the room. The location was the only good thing about this hotel!
Business response:
Dear Destinee,We are sorry to hear that your stay did not meet expectations. Cleanliness is a top priority for us, and we regret that your room was not up to standard. We also understand the frustration of not having certain amenities readily available. We are a limited service property, so we do not offer all of the amenities of a full service hotel. While we're glad you appreciated the location, we truly regret that other aspects of your experience fell short. Your feedback is valuable, and we will use it to make necessary... read more
Terrible system error The hotel was prebooked when I reached and they turned me down. The worst experience of my life ever.
Business response:
Dear Guest,We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincer... read more
Dirty
Business response:
Dear Guest,Thank you for taking the time to share your review. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team. We appreciate your patience, and we look forward to another opportunity to provide you with the flawless experience you deserve.Sincerely,Hotel Management
No towels, soap, roaches, weird smells
Business response:
Dear Vahid,Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Hotel Management
No fui recibido el día de llegada y no me pude hospedar. Tuve que buscar otro hotel.
Business response:
Dear Jaime,Thank you for taking the time to leave a review. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We know a first impression is essential, and what you experience is not typical. We completely understand your frustrations regarding the situation and are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in t... read more
It’s really nice but outdated also there were roaches. Hopefully, I didn’t take any with me.
Business response:
Dear Tiara, We are glad we met your expectations and that you enjoyed your time with us. Our goal is to provide an exceptional experience for each guest. However, we are sorry for the disappointment with the issues in your room and will share your remarks with the concerned team for improvement. Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
When i got to the property the GM allowed me to get checked in early even though they were busy. I appreciated that! I was in a great mood. I've stayed at another location and stayed awhile no problems. This location the GM wanted me to know others were not doing their job and she couldn't speak for them. Yet she did! I had one price online and then in person, it was almost a $300 additional charges. The GM Cortina has a PROFESSIONAL NASTY attitude and she doesn't take the time to listen before she defends her brand. I am hi... read more
Business response:
Dear Candace, We sincerely apologize for any disappointment you had during your visit. We understand your concerns regarding the deposit. This is standard industry practice; we regret the inconvenience it caused in your case. Please note that the Extended Stay only waives fees for service animals; we do charge for Emotional Support Animals. We strive to ensure that every guest feels valued and heard, and your feedback is important to us. Thank you, and we hope to have the chance to provide you with a better stay in the futur... read more
Not a hotel This is not a hotel. It is more like an apartment building or emergency housing.
Business response:
Dear Guest, Thank you for your feedback, and we sincerely apologize for the negative impression you experienced. Our front desk team is always here to assist you and improve your time with us. Your remarks are invaluable. Thank you for your patience, and we hope to provide you with a much better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.