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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was nice. I didn't care much for the way you have to contact staff by using a phone in the lobby which is rarely answered. And if you have problem with vending machine in which I did they don't handle it you have to call number on the machine.
Business response:
Thank you for your review, Lloyd. We appreciate you taking the time to share your experience with us, and provide us with your constructive feedback on how we can improve. We apologize that we fell short in these areas, and look forward to implementing the necessary changes in order to maximize our guest experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Great stay
Business response:
Thank you for your wonderful rating and review! We are so thrilled to see that you enjoyed such a pleasant stay! Please come back to see us the next time your travels bring you this way!
Rooms were very clean staff very nice!!!
Business response:
We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
We are so happy to see that you enjoyed your time with us, Benjamin! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
What a great rating! Thank you so much for choosing WoodSpring Suites!
It’s “alright”. Definitely lowest of the Choice Hotels I’ve stayed in before.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Covid times El cuarto de hotel estaba limpio, los elevadores no estaban limpios y en tiempos de covid eso debe de ser prioridad
Business response:
Thank you for your review, Odetth. We are happy to see that you enjoyed your overall stay with us, but apoloigze for the issues you experienced with the overall cleanliness. Thank you for bringing this to our attention so that we can improve in this area for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Last Minute emergency stay We stayed due to lack of power at our home. Our room at the hotel had no heat due to the frozen unit. The wifi was limited despite paying extra for more devices. They never answered their phone snd they totally overbooked, turning away many families with kids who needed a place to stay due to the power outages. Overall it was an OK experience I only stayed here cause I was desperate. Wouldn’t stay again unless I needed to.
Business response:
Thank you for your review, Christine. We are so sorry that your experience did not exceed your expectation during such a troubling time. We are constantly looking for ways to improve and will use your feedback to help us do just that. Thank you for allowing us to host you and we hope that your future travels are wonderful ones.
Business response:
Thank you so much for sharing your rating with us. We value the opinions of our guests and hope that our accommodations met your needs, Kendra. All the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 3 star rating with 1,320 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.