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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Welcome to Extended Stay America Select - Austin - Round Rock! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-35. From our location, you can easily visit local attractions such as the Austin Aquarium, Lyndon Baines Johnson Library and Museum, Sixth Street and Zilker Park. When you stay at an Extended Stay America hotel, you&rsquo... read more
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the friendliness of all the residents and staff during my stay, the only thing I could complain about, is whenever I came to the front desk to check in, I waited over 30 minutes for staff to come down and check me in to receive my key. I value my time, so I would really appreciate for the next time anyone stays there, there would be a staff member ready to check in guests from the moment they walk in the door. Otherwise, I appreciate the hospitality, and wish them all a Happy New Year! :)
Business response:
Thank you so much for your positive yet constructive review, Josh. We will make sure that we relay the feedback regarding the check-in process with our team in order to improve in this area for all our guests. We are, however, happy to see that you did enjoy your overall stay. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you so much for the wonderful rating! We are so happy to see that you enjoyed such a great stay with us! Please come back to see us again the next time you are in the area!
Rude Front Desk Clerk Arrived at 530. Was told room not ready. Front desk clerk said come back at 7 when the office is closed. Told front desk clerk just to cancel. All of the sudden room was ready. Then the front desk clerk started acting like for no reason I wanted to cancel and gave me attitude. I'm adding a photo of the room ac filter there's so much dust on it you could grow grass. I cleaned it myself.
Business response:
Thank you for your review, Clint. Please accept our sincerest apologies regarding the issues that you experienced during your time with us. It disappoints us to see that you were left with this negative impression of our hotel. Each interaction we have with our guests give us the opportunity to improve in the areas that deserve our attention and your feedback will help us do just that. We are so sorry for any inconvenience that was caused and wish you all the best in your future travels.
Great staff very helpful. Large room.
Business response:
Thank you for taking the time to review and rate your stay, Clifford! Thank you so much for the wonderful rating! We would love to welcome you back the next time your travels bring you this way!
Production operater. Great place to stay.
Business response:
Hello Lawrence. Thank you so much for choosing WoodSpring Suites. We are thrilled that we were able to exceed your expectations during your time with us! It was such a pleasure to have you with us and look forward to welcoming you back in the future!
Okay.. Beds were comfy, very clean for the price. But smelled like smoke. But you get what you pay for.
Business response:
Thank you for taking the time to rate and review your stay with us. We appreciate your constructive feedback and are happy that your stay met your overall needs. We will make sure that we address these concerns with our team so that we can improve in these areas for all our future guests.
Business response:
Thank you so much for your wonderful review, Giselle! Nothing makes us more happy than to see that you enjoyed such a wonderful stay with us!
The stay was nice. I didn't care much for the way you have to contact staff by using a phone in the lobby which is rarely answered. And if you have problem with vending machine in which I did they don't handle it you have to call number on the machine.
Business response:
Thank you for your review, Lloyd. We appreciate you taking the time to share your experience with us, and provide us with your constructive feedback on how we can improve. We apologize that we fell short in these areas, and look forward to implementing the necessary changes in order to maximize our guest experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Great stay
Business response:
Thank you for your wonderful rating and review! We are so thrilled to see that you enjoyed such a pleasant stay! Please come back to see us the next time your travels bring you this way!
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 4.2 star rating with 648 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.