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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall customer service was great but the cleanliness was horrible we found what it appears like blood stain on the floor and the sheets had like old poop stain on it. The good thing we brought our own sheets but next time I wouldn’t recommend it.
Business response:
Dear Alejandra, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our team is at work as we want our guests to have a perfect hotel experience while with us. Considering our warm reception, please return, and we welcome you for a better experience.Sincerely,Hotel Management
Ok
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Great View My stay was quiet and friendly and the location was great to go out and grab something to eat. There are a variety of eatery nearby.
Business response:
Dear Chauncey, We're thrilled to hear about your positive experience at Extended Stay America! It's wonderful that you found your stay quiet and the location convenient for dining options. Your satisfaction is important to us, and we're glad you had a comfortable visit. Thank you for taking the time to share your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing to stay with us!Sincerely,Hotel Management
I saw a lot of bugs in the bathroom. Every time I went in there I saw them in the shower or on the floor behind the toilet. I liked having a full size refrigerator in the room. Breakfast was pretty much instant oatmeal or a granola bar. The coffee was in a carafe and was never hot enough.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.