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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and comfy room, staff was pleasant and helpful.
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
You get exactly what you pay for! Went to check in, and there wasn't anyone at the front desk. After a while, a gentleman showed up, and he said the other employee had other things to do, so she left. Breakfast is nonexistent, and don't expect any frills. Aside from that, I was disappointed because hotel had zero security cameras to ensure everything was safe.
Business response:
Thank you for reviewing your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management
Room was comfy, front desk people were great.
Business response:
Wow - Justine, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk ladies were nice and helpful. Room was cozy.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our Front Desk staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Benjamin, thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Hotel agradable Hotel con buena ubicacion y muy buenas instalaciones
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
We were just looking for a decent hotel close to the Scott and White hospital and found this. I think a Motel 6 would've been better. The hallways smelt like trash.
Business response:
Sarah, thank you for your feedback. Although you liked our convenient location, we are sorry for the cleanliness issues you experienced while here. This certainly not acceptable, so we have immediately discussed it with our housekeeping team to ensure not future guest experiences the same. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
The hotel is in an area near construction and the railroad. It made it hard to sleep the first night the train passed 3 times. I only heard it twice the 2nd night.
Business response:
Mary, thank you for your feedback. We are pleased you choose to stay with us, but we are sorry for the noise issues you experienced during your stay. We hope this will not deter you from choosing us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.