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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent Not bad, fairly clean but seemingly older facility. Staff wasn't overly friendly, but not rude either. Good budget hotel.
Business response:
It was our pleasure having you as our guest at Extended Stay America. It feels nice to read you enjoyed our facilities and the service was to your satisfaction. We thank you for commenting your stay as a great value and look forward to hosting you again soon. Sincerely, Hotel Management
Adequate for a single on biz Adequate, and quiet. Breakfast was nearly non-existent. It shouldn't be deemed breakfast at all. Otherwise decent. Overnight help was not helpful
Business response:
Christopher, we thank you for visiting Extended Stay America. It was good to know your stay was a comfortable one and had a great night’s sleep. However, we are sorry our complimentary breakfast offerings did not meet your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Okay for the price It was hard to find the hotel at first because of construction. There was not an immediate sign outside to designate where to turn. Upon check-in, the front desk agent seemed frazzled; we arrived about 5 minutes before check-in, she had to (physically) confirm a room was available and left the front desk unattended with a notice that check-in is five minutes later. It came off rude to mention this to people standing in line. The room was clean and sufficient. Location was charming, being around the corner... read more
Business response:
Thank you for staying at Extended Stay America and for sharing your comments. We are pleased your overall stay with us was good and that you liked our convenient location. However, we appreciate feedback such as yours, as it helps us to improve our service. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding experience you should certainly expect from us. Sincerely, Hotel Management
clean but uncomfotable OK but some lights weren't working and a lot of external noise in a center room
Business response:
James, thank you for being our guest. We are pleased you had an overall nice stay. We are sorry for the issues you encountered in your room and inconvenience it caused. Your concerns have been shared with the respective departments to make corrective actions. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Business response:
Ashley, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
An uneventful stop for the night. A pet friendly place allowed the dogs to get shushed. Room was on the freeway side of the building. Typical events.
Business response:
Romeo, thank you for your candid evaluation. We strive to deliver a good experience to all our guests, so I am sorry that yours was not perfect and regret if any inconvenience caused. We truly hope you will consider giving us a second chance so we can provide a much better experience. Sincerely, Hotel Management
Room entrance door had to be pushed firmly to shut all the way
Business response:
Thank you for being our guest. We are happy to know your overall experience was a pleasant one. We will address this matter with our maintenance team immediately to take corrective action so that it does not happen again. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, Hotel Management
Great staff. Good location. Comfortable rooms. Plan on staying for awhile.
Business response:
Thank you for sharing your wonderful experience at Extended Stay America. We are delighted to know you thoroughly enjoyed your time with us and that our courteous associates and your well-appointed room made it even more memorable. We appreciate you being our guest and look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.